Business Development Manager Tenanted

Shepherd Neame; Ospringe; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

25 days holiday + bank holidays

Generous pension

Life insurance 4x salary

Staff discounts

Wellbeing support

Company events

Job summary

Shepherd Neame’s Support Office in Faversham, Kent is seeking a Business Development Manager Tenanted to drive growth with our tenanted and leased pubs. You will build strong partnerships with licensees, develop business plans, and deliver strategic reviews to maximise beer volume and profitability.

Reporting to the Tenanted Operations Director, you’ll join a team of five and enjoy autonomy while supporting pubs, hotels and brewery teams.

Qualifications

• Experience in hospitality pub operations with tenanted/leased models.
• Ability to analyse commercial and financial performance (P&L, cashflow).
• Experience influencing independent operators/managers to perform.
• Understanding of licensing, health and safety and risk.
• Ability to spot commercial opportunities and deliver measurable results.
• Full UK driving licence and willingness to travel regularly across the estate.

Responsibilities

• Take commercial ownership of a portfolio of tenanted and leased pubs, driving profit, income, rent and volume performance.
• Work closely with tenants to develop robust business plans and identify opportunities to grow sales and profitability.
• Use P&L, cashflow, trading data to turn insight into action.
• Identify opportunities across beer, wine and spirits, plus food, accommodation and events.
• Support tenants through onboarding, investments, performance improvement, transfers and exits.
• Identify pubs needing additional support and implement recovery or exit plans.
• Assist tenant recruitment, selection and onboarding.
• Collaborate with teams across the business to resolve property, operational, financial, licensing and compliance issues.
• Protect long-term performance and reputation by maintaining high standards.

Skills

Hospitality experience

Pub operations

Tenanted/leased / multi-site

Driving licence

Job description

Support Office

Contract: Permanent

Business Development Manager Tenanted – Grow with Us!

As a Business Development Manager, you’ll work with our tenanted partners to drive success and strengthen relationships. Your role is key to our growth. As Britain’s oldest family brewer, we operate over 220 Tenanted & Leased pubs and 58 Managed pubs, restaurants, and hotels across London and the South East. We’re committed to delivering exceptional quality and continue to acquire premium sites to strengthen our portfolio. Reporting to the Tenanted Operations Director, you’ll join a team of five experienced Business Development Managers who enjoy high levels of autonomy. Your role will focus on creating strong partnerships with licensees and the pub support team to drive beer volume growth, deliver full business reviews, develop marketing strategies, recruit tenants, and provide expert advice on credit control and industry legislation.

Where You’ll Be Working

At Shepherd Neame, our Support Office in Faversham, Kent is the hub that keeps our brewing tradition thriving. From finance and HR to marketing and operations, this is where innovation meets heritage.

We’re looking for passionate, proactive individuals who want to make an impact behind the scenes - supporting our pubs, hotels, and brewery teams to deliver exceptional experiences. If you’re ready to combine your skills with a company steeped in history and driven by growth, this is your chance to be part of something special.

What You’ll Do

• Take commercial ownership of a portfolio of tenanted and leased pubs, driving profit, income, rent and volume performance.
• Work closely with tenants to develop robust business plans and identify opportunities to grow sales, profitability and cash generation.
• Use P&L, cashflow, trading, product mix and local market information to understand performance and turn insight into action.
• Identify opportunities across beer, wine and spirits as well as areas such as food, accommodation and events.
• Support tenants through key stages of their journey, from onboarding and investment projects through to performance improvement, transfers and exits.
• Identify pubs where additional support or intervention is needed and put clear recovery, re-letting or exit plans in place.
• Help keep our pubs trading with great operators by supporting tenant recruitment, selection and onboarding.
• Work collaboratively with teams across the business to resolve property, operational, financial, licensing and compliance issues.
• Protect the long-term performance and reputation of our pubs, ensuring the right commercial, operational and legal standards are maintained.

Hours: Full-time, Monday to Friday (08:30–17:00) with flexibility for evenings and weekends

Why Join Shepherd Neame?

• Competitive Pay - rewarding your skills and contribution
• Holiday - 25 days plus bank holidays
• Generous Pension - invest in your future
• Life Insurance - 4 x your salary (for members of the Pension Scheme)
• Staff Discounts - enjoy savings in our pubs and hotels
• Wellbeing Support - access to 24/7 GP, counselling and mental health resources
• Fun Company Events - be part of a team that celebrates success

What You’ll Need

• Strong experience within hospitality, pub operations, leased and tenanted, franchise or multi-site retail.
• A good understanding of commercial and financial performance, including P&Ls, business plans, cashflow and trading data.
• Experience working with and influencing independent operators, managers or business owners to improve performance.
• A sound understanding of operational standards, customer service, licensing, health and safety and risk.
• The ability to spot commercial opportunities and turn them into measurable results.
• The confidence to navigate performance, debt and contractual conversations constructively and professionally.
• Excellent organisation and prioritisation skills, with the ability to focus your time where it will have the greatest impact.
• A full UK driving licence and the flexibility to travel regularly across the estate.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.