Business Development Manager - Ecommerce

Pro Carrier LTD; Tilbury; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Free gym membership

Private medical care

Employer pension contribution of 5%

Free snacks

Company social events

Employee of the month bonus

Job summary

Pro Carrier LTD is seeking a Business Development Manager to enhance ecommerce delivery solutions across the UK and international markets. You will identify new business opportunities and develop strong client relationships, crucial for driving revenue growth.

This role demands strong communication, negotiation skills, and familiarity with the ecommerce landscape. In return, you can expect a competitive remuneration package including benefits such as gym membership, private medical care, and a 5% pension contribution.

Qualifications

• Proven experience in a Business Development, Sales, or Account Management role ideally within Ecommerce.
• Strong understanding of the ecommerce landscape, including fulfilment, returns, and retail operations.
• Demonstrated track record of achieving and exceeding sales targets.

Responsibilities

• Identify and secure new business opportunities within ecommerce sectors.
• Develop and manage a robust pipeline of business opportunities until contract closure.
• Build and maintain strong, long-term relationships with clients.

Skills

Business Development

Sales Management

Client Relationship Management

Ecommerce Knowledge

Communication Skills

Negotiation Skills

Tools

CRM Systems

Microsoft Office Suite

Job description

Business Development Manager - Ecommerce

We are entering an exciting phase of growth and are looking for an ambitious Business Development Manager to help scale our ecommerce delivery solutions across the UK and international markets.

The guiding principle of Pro Carrier is to allow our customers to find sending their goods to and from anywhere in the world as easy and streamlined as possible across a range of offerings and all modes of transport.

Formerly known as DG International, the company was established in 2009 to provide high levels of customer service to a range of clients importing into the UK from Asia via sea and air. The company has grown rapidly since then and now offers a range of logistics services across diverse industry sectors.

Pro Carrier’s growth has been underpinned by a commitment to a set of shared values that creates a high-performance culture. We have employed self-motivated people who are empowered to make decisions to accelerate our growth.

Pro Carrier is poised for significant growth, with a strategy to grow to double in size over next three years, with Pro Carrier being at the forefront of that plan. The leadership team is experienced, dynamic and client-centric, and the focus for growth is around new technology offerings that compliment current services and additional market share from emerging markets.

Your new role:

We are looking for a driven and commercially minded Business Development Manager to join our growing Ecommerce team. In this role, you will be responsible for identifying and securing new business opportunities, developing strong client relationships, and driving revenue growth across our ecommerce proposition.

You will work closely with internal teams including Operations, Marketing, IT, and Finance to ensure a seamless client experience, whilst keeping a close eye on market trends and competitor activity to identify opportunities for growth.

Responsibilities:

Business Development & Sales

• Identify, target, and acquire new ecommerce clients across relevant sectors including retail, fashion, health & beauty, and consumer goods
• Develop and manage a robust pipeline of new business opportunities, from initial prospecting through to contract close
• Prepare and deliver compelling proposals, presentations, and commercial pitches tailored to client needs
• Negotiate contracts and commercial terms in line with company pricing and margin expectations
• Meet and exceed agreed revenue and new business targets

Client Relationship Management

• Build and maintain strong, long-term relationships with new and existing clients
• Act as a key point of contact for strategic accounts, ensuring high levels of client satisfaction and retention
• Identify upsell and cross-sell opportunities within an existing client base
• Conduct regular client reviews to understand evolving needs and ensure service delivery meets expectations

Market & Commercial Insight

• Monitor market trends, competitor activity, and industry developments to inform strategy and identify new opportunities
• Provide regular reporting and forecasting to senior management on pipeline activity, conversion rates, and revenue performance
• Contribute to the development of commercial strategies and go-to-market plans

Internal Collaboration

• Work closely with Operations, IT, Finance, and Marketing teams to ensure client requirements are fully understood and delivered upon
• Feed client and market insight back into the business to support product development and service improvement
• Support the onboarding process for new clients, working with internal teams to ensure a smooth and professional handover

Skills and experience:

• Proven experience in a Business Development, Sales, or Account Management role ideally within Ecommerce
• Strong understanding of the ecommerce landscape, including fulfilment, returns, retail operations, and digital sales channels
• Demonstrated track record of achieving and exceeding sales targets
• Excellent communication, negotiation, and presentation skills
• Commercially astute with the ability to understand client needs and translate them into tailored solutions
• Self‑motivated, target‑driven, and able to work independently as well as part of a team
• Proficient in CRM systems and Microsoft Office suite
• Experience working within a third‑party logistics (3PL) or fulfilment environment
• Existing network of contacts within the ecommerce or retail sector
• Familiarity with ecommerce platforms such as Shopify, Magento, or similar
• Experience managing complex, multi‑stakeholder sales cycles

What You'll Get in Return

In return, you can expect to be given considerable responsibility for implementation and work closely with a small leadership team where your efforts and success will be noticed.

We offer a competitive remuneration package, including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%). We also offer free snacks (Chocolate, Fruit, Crisps, Protein Bars, Protein Shakes, Soft drinks etc) Pay day treats (free lunch or breakfast on us!), Company social events via our social committee, Employee of the month awards (a £500 bonus if you win!) plus many more!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.