Business Development Manager

The West Group Ltd; Waterlooville; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

The West Group Ltd in Waterlooville is seeking a motivated individual to manage accounts and drive new business in a field-based sales role. Candidates should have experience in sales or engineering, strong communication skills, and an ability to collaborate across teams. Responsibilities include managing customer accounts, developing new opportunities, and maintaining CRM records. The company offers a dynamic work environment with opportunities for travel within the East of England.

Qualifications

• Field-based sales experience or an engineering background is preferred.
• Strong communication skills are required for collaboration across teams.
• Must be organised and able to prioritise tasks under pressure.

Responsibilities

• Manage assigned accounts to grow sales profit.
• Seek new business opportunities and maintain customer relationships.
• Collect and manage forecasts while analysing sales patterns.

Skills

Field-based sales experience or engineering background

Strong communicator

Cross-functional collaboration

Data analysis capability

Strong Microsoft Office skills

Organised and able to prioritise under pressure

Positive approach to change

Tools

HubSpot CRM

SAP

Job description

Reporting to and taking day-to-day direction from the Business Development Director, you will manage assigned accounts and new business to drive revenue and profit growth through new opportunities, projects, and relationship management—working closely with the Account Manager for your area.

You’ll support the sales team to achieve the sales strategy, quality objectives, and business goals, maintaining margin integrity, effective contract management, and de-risking assigned accounts.

This role covers the East of England; therefore, travel will be required. Further details will be discussed during the interview process.

Key responsibilities:

• Manage assigned accounts to maintain and grow sales profit in line with minimum profit levels
• Proactively seek new business opportunities while maintaining strong existing customer relationships
• Visit customers and new opportunities weekly (field-based role)
• Manage leads and enquiries, logging opportunities in HubSpot CRM
• Develop value-added, solution-based projects
• Collaborate with Technical, Production, and Sales teams for smooth project delivery
• Maintain CRM, SAP, and contract records accurately
• Manage forecasts, analyse sales patterns, and monitor account risk
• Ensure strong contract and margin management
• Support trade shows and exhibitions as required

Client relationship focus:

• Build strong customer relationships and understand their business needs
• Identify new project opportunities and collaborate with engineering
• Deliver exceptional customer satisfaction and resolve escalated issues
• Work closely with Account Managers and internal teams to achieve targets

Skills & experience:

• Field-based sales experience or an engineering background (preferred)
• Strong communicator and cross-functional collaborator
• Proactive, organised, and able to prioritise under pressure
• Data analysis capability and strong Microsoft Office skills
• Positive approach to change and continuous improvement