Business Development Manager

Succeed Recruitment Solutions; United Kingdom; On-site; GBP 32,000 - 40,000; Full time

Job summary

An exciting opportunity awaits for a dynamic Business Development Manager to join a customer-centric contact centre solution dedicated to the hospitality industry. In this role, you will drive new business opportunities and manage client relationships across hotels and travel agents. You will work closely with the Head of Operations to develop a B2B strategy that enhances revenue and profitability. If you have a passion for sales and thrive in a fast-paced environment, this is the perfect role for you. Join a forward-thinking company that values innovation and customer satisfaction.

Qualifications

• Experience in a BDM role within the hospitality or travel sector.
• Strong sales and solution-driven mindset.

Responsibilities

• Develop a robust sales approach to drive new business.
• Negotiate contracts and close deals to achieve sales targets.
• Maintain industry knowledge of the UK Contact Centre and Hospitality industry.

Skills

Business Development Management

Sales Strategy

Client Relationship Management

Proactive Sales Approach

Industry Knowledge (Hospitality)

Job description

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Succeed Recruitment Solutions provided pay range

This range is provided by Succeed Recruitment Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We have a brand new, fantastic opportunity for an experienced Business Development Manager to join an outsourced customer-centric contact centre solution, dedicated to the hospitality industry.

With clients spreading across hotels, travel agents and attractions, your role will be focused on driving new business opportunities and new clients that have a need for call handling /admin support or conference/group & bedroom reservations support.

The role will cover all aspects of the sales funnel through to onboarding - inbound and outbound sales, CRM management, prospecting, business development, attending and hosting networking events through to contracting and onboarding of new clients. Our client’s ideal candidate will thrive in a sales culture, be naturally ambitious and entrepreneurial in spirit. You’ll work alongside the Head of Operations to put together a B2B strategy and sales plan to secure relationships and to sustainably drive revenues and profits from commercially successful opportunities.

On offer is a salary circa £32.5k plus uncapped bonus structure and other industry benefits, so if this role is of interest to you, please apply online.

Role of Business Development Manager:

• To develop a strong and robust sales approach to drive new business.
• Act as first point of contact for all new business enquiries, responding to client enquiries in accordance with company SLAs.
• Proactively source new business opportunities, preparing commercially astute proposals.
• Negotiate contract terms and close deals to achieve sales targets.
• Work with the Head of Operations and Group Operations Director to identify and secure new opportunities for building and developing strategic relationships with various associations and organisations.
• Work closely with the sales and marketing teams to enhance company visibility and awareness.
• Achieve monthly KPIs based on both appointments set and pipeline objectives.
• Maintain industry leading knowledge of the UK Contact centre / Hospitality industry.
• Act as an ambassador for the wider group – identifying cross-selling opportunities to other parts of the business where appropriate.
• Build awareness of competitor activity locally and nationally and bring to the table information and ideas to challenge and improve our product and service offerings.
• Prepare weekly and monthly activity reports for the wider management team and stakeholders (internal/external) as required.
• Provide training for contact centre team on any new clients as part of go live planning.
• Attend industry specific events to cultivate sales leads and keep updated on industry trends.

Skills required for the role:

• Recent experience in a similar BDM role within the leisure travel, hotel, hospitality or corporate travel sector
• Sales and solution driven
• Pro-active and driven approach
• Willingness to travel within the role

If you’re interested in learning more about this Business Development Manager role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com

Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality, Travel Arrangements, and Hotels and Motels

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