Business Development Manager

St John Ambulance; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and pension scheme

33 days holiday (inclusive of bank hol

Cycle to work scheme

Electric Vehicle Scheme (subject to t)

Health and Wellbeing portal – access

Discounts – Blue Light and NHS + other

Job summary

St John Ambulance is seeking a strategic commercial leader to shape and grow new services and propositions. You will work with Strategy, Commercial, Sales and Operations to identify opportunities, build compelling business cases and drive growth across markets.

You will analyse market data, develop operating models and P&Ls, and collaborate with senior stakeholders to ensure viable, deliverable propositions aligned with organisational goals.

Qualifications

• Experience in business development, commercial strategy, proposition development or related environment.
• Experience identifying and assessing new commercial opportunities through market insight, customer needs, and competitor activity.
• Strong commercial and strategic thinking; ability to translate ideas into viable propositions.
• Experience developing business cases, operating models and/or P&Ls with understanding of financial impact.
• Ability to work with senior stakeholders and build cross‑organisational relationships.

Responsibilities

• Scope, design and develop the operating model for new services and propositions.
• Collaborate with Strategy and Commercial teams to develop insight and growth opportunities.
• Analyze market data, customer insight and competitor activity to grow share and revenue.
• Translate initial concept into a market-ready proposition.
• Develop operating model and P&L for new services with stakeholders across the organisation.
• Coordinate with Sales and Operations to ensure viability and deliverability of propositions.
• Identify opportunities for organic growth and diversification into new services and markets.
• Explore new routes to market to support commercial objectives.
• Identify and develop potential inorganic growth opportunities.
• Develop compelling business cases and recommendations for commercial decisions.
• Build strong cross‑organisation relationships to ensure alignment with strategic objectives.

Skills

Business development

Commercial strategy

Market insight

Proposition development

P&L analysis

Stakeholder management

Strategic thinking

Communication skills

Job description

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Cycle to work scheme
• Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About You

We’re looking for someone who:

• Has experience in business development, commercial strategy, proposition development or a related commercial environment.
• Has experience identifying and assessing new commercial opportunities through market insight, customer needs and competitor activity.
• Has strong commercial and strategic thinking skills, with the ability to turn ideas and insight into viable propositions.
• Has experience developing business cases, operating models and/or P&Ls, with an understanding of commercial viability and financial impact.
• Is confident working with senior stakeholders and building effective relationships across different areas of an organisation.
• Can work collaboratively with teams such as Strategy, Commercial, Sales and Operations to develop and deliver new opportunities.
• Is comfortable working across both strategic and operational areas, taking an opportunity from initial concept through to a proposition that is ready to take to market.
• Is proactive, analytical and able to identify opportunities for organic growth, diversification, new routes to market and potential inorganic growth.
• Has strong communication and influencing skills, with the ability to present recommendations and gain stakeholder support.
• Is commercially curious, creative and able to challenge existing thinking to identify new opportunities for growth.

About the role

In this role, you will:

• Scope, design and develop the operating model for new services and propositions that can be effectively executed by the appropriate Directorate within St John Ambulance.
• Work across the Strategy and Commercial teams to develop insight and identify opportunities for growth.
• Gather and analyse market data, customer insight and competitor activity to identify opportunities to increase market share and drive revenue growth.
• Take strategic opportunities from initial concept through to the development of a proposition ready to take to market.
• Develop the operating model and P&L for new services and propositions, working with relevant stakeholders across St John Ambulance.
• Work closely with Sales, Operations and other internal stakeholders to ensure new propositions are commercially viable and operationally deliverable.
• Identify opportunities for organic growth and diversification into new services and markets.
• Explore and develop new routes to market that can support the organisation’s commercial objectives.
• Support the identification and development of potential inorganic growth opportunities.
• Develop compelling business cases and recommendations to support commercial decision-making.
• Build strong relationships with stakeholders across the organisation and ensure opportunities are aligned with St John Ambulance’s wider strategic objectives.
• Support the development of new propositions that deliver sustainable revenue growth and contribute to the organisation’s long-term commercial ambitions.

***St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability &Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion. ***

St John Ambulance is proud to be a signatory of the Armed Forces Covenant. We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.