Executive Business Manager

St John Ambulance; United Kingdom; Remote; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary and pension scheme

33 days holiday (inclusive of bank)

Cycle to work scheme

Electric Vehicle Scheme

Health and Wellbeing portal

Discounts for Blue Light, NHS, mobile,

gym, cinema tickets, restaurants, etc.

Job summary

St John Ambulance is seeking an Executive Business Manager to oversee executive governance, strategic coordination and hands-on support for senior leaders. Working with the Director of Strategy and Performance, you will shape papers, meetings and decision-making processes.

You will lead the Executive Assistant team, coordinate key meetings, and ensure priorities progress with clear actions. A strong, collaborative leader who can drive improvements and build trusted relationships with senior

Qualifications

• Experience coordinating senior leadership or Board-level meetings and governance processes.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication with discretion and professionalism.
• Ability to translate complex issues into clear actions and concise papers.
• Authentic, supportive leadership with experience developing a team.

Responsibilities

• Lead and develop the Executive Assistant team with visible, supportive leadership.
• Coordinate senior leadership meetings, manage agendas, papers, minutes and actions.
• Connect discussions and decisions across meetings to drive progress and escalations as needed.
• Shape business discussions with senior leaders and provide constructive challenge for decision-making.
• Coordinate governance between Executive Leadership, the Board and committees to ensure oversight.
• Drive continuous improvement in meeting effectiveness and ways of working.

Skills

Governance

Executive coordination

Planning & prioritisation

Professional written communication

Leadership & team development

Job description

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Cycle to work scheme Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary

The Executive Business Manager plays a key role in ensuring the effective running of executive business at SJA, combining strong governance, strategic coordination and practical, hands‑on support to senior leaders. Working closely with the Director of Strategy and Performance, the postholder leads the business of key senior leadership forums and committees, ensuring organisational priorities are clearly understood, decisions are translated into action, and issues are progressed to resolution. They provide confident, constructive support to senior leaders to strengthen the quality of decision‑making, papers and meetings, while offering visible, proactive leadership to the Executive Assistant team to deliver high‑quality executive support and working closely with Governance colleagues to align executive business with Board and Committee requirements.

About You

• You have experience coordinating senior leadership or Board-level meetings, with a strong understanding of effective governance and decision-making.
• You are highly organised, with excellent planning skills and the ability to manage competing priorities, deadlines and interconnected activities.
• You build trusted relationships with senior leaders, communicating confidently and providing constructive challenge with professionalism and discretion.
• You are a clear thinker with sound judgement and excellent written skills, able to turn complex business matters into clear actions and concise, high‑quality papers.
• You are an authentic, supportive leader who can develop a team, set clear expectations and enable others to deliver high‑quality work.
• You take a proactive, practical approach to improving processes and ways of working, combining strategic awareness with hands‑on delivery.

About the Role

• Lead and develop the Executive Assistant team, providing visible, supportive leadership and ensuring consistent, high‑quality executive support.
• Coordinate key senior leadership meetings and committees, managing forward planning, agendas, papers, minutes and action tracking.
• Connect discussions, decisions and actions across meetings, ensuring priorities progress, deadlines are met and issues are escalated where needed.
• Work closely with senior leaders to shape business, strengthen the quality of papers and provide constructive challenge to support effective decision‑making.
• Partner with Governance colleagues to coordinate business flowing between Executive Leadership, the Board and its committees, supporting effective governance and oversight.
• Drive continuous improvement in meeting effectiveness, ways of working and communication, ensuring decisions and priorities translate into clear actions and outcomes.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion.

St John Ambulance is proud to be a signatory of the Armed Forces Covenant. We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.