Business Development Manager

TieTalent; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Business Development Manager to drive new business growth. In this pivotal role, you will generate leads, foster client relationships, and manage customer accounts. Your expertise in IT managed services sales will be crucial in navigating the technical challenges faced by clients. Join a collaborative team that values innovation and excellence, and help shape the future of customer experiences while achieving your professional goals in a supportive work environment.

Benefits

Private Medical

Pension

25 days annual leave

Gym Membership

Cycle to Work Scheme

Employee Assistance Programme

Qualifications

• Minimum of 3 years’ experience in IT managed services sales.
• Strong ability to build and maintain customer relationships.

Responsibilities

• Identify and qualify new opportunities from self-generated activities.
• Manage existing customer accounts and ensure YoY growth.

Skills

IT managed services sales

Relationship Management

Commercial Acumen

Analytical & Reporting Abilities

Collaboration & Teamwork

Education

Bachelor's Degree

Tools

Dynamics

Job description

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About

Job Title: Business Development Manager

Contract Type: Permanent Full-Time

Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme

Office Location: Solihull

Working Hours: 08:45 - 17:30

What to wear: Smart casual

The Role

You will be primarily focused on new business, generating new logo leads from our target market, meeting and presenting to prospect clients and driving new client wins. This role is essential in promoting the company's services and delivering exceptional customer experiences, as well as working closely with internal teams to ensure new clients are successfully on boarded.

The role will be instrumental role in prospecting and securing new business opportunities, working alongside our Business Development Manager to nurture client relationships, and generate a robust sales pipeline.

Additional responsibilities may include management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts and oversee the customer experience throughout the business.

Role Responsibilities

• Identify and qualify new opportunities from self-generated activities, working with marketing and across the wider Acora group
• Establish and foster strong relationships with prospects to understand their business needs and present solutions from our product portfolio
• Manage existing customer accounts and ensure YoY growth
• Attend industry/local networking events and advocate for our brand in the managed services space
• Identify areas for process improvements, utilising Dynamics to best effect for ease of lead management and efficient data analysis
• Support the Head of Sales with sales forecasts, reporting
• Deliver against KPIs, demonstrating activity and engagement levels
  
  

Skills, Knowledge & Experience

• Experience: you should have a minimum of 3 years’ experience in IT managed services sales
• Technical Understanding: be able to understand the technical challenges of an IT Director and articulate possible solutions through personal understanding and the support of sales support
• Commercial Acumen: understanding of sales and business growth principles
• Relationship Management: Strong ability to build and maintain customer relationships, understanding and meeting client needs
• Collaboration & Teamwork: Ability to work effectively across teams, supporting colleagues and contributing to overall sales objectives
• Analytical & Reporting Abilities: Skilled in data analysis, performance tracking, and sales forecasting
• Full clean driving licence
  
  

The Interview Process

️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you.

First interview: A video call over MS Teams with the hiring manager.

???? Second interview: A video call over MS Teams with the hiring manager and a member of the wider team.

To be considered for this position, you must have full rights to work in the UK.

About Acora

We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things.

Our mission is to unleash the potential of people through amazing IT experiences.

At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way.

#1 BE THE BEST YOU CAN BE

We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers.

#2 WE DO WHAT WE SAY

When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time.

#3 TOGETHER WE WIN

Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers.

Equal Opportunities at Acora

Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need.

We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments.

Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Nice-to-have skills

• Data Analysis
• Solihull, England
  
  

Work experience

• Business Developer / Sales Development Representative
  
  

Languages

• English

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Business Development and Sales

• Industries

  Technology, Information and Internet

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