Business Development Manager

Factra; Manchester; On-site; GBP 38,000 - 52,000; Full time

Job summary

Factra, a Manchester-based manufacturer of e-liquid and CBD products, is expanding its commercial team and seeks a proactive Business Development Manager to drive growth. You will lead outbound calls, generate new business, and build relationships with B2B and wholesale clients.

In this role, you will own your sales pipeline, hit targets, and become the product expert across our expanding e-liquid portfolio while providing market feedback to shape strategy.

Qualifications

• Proven experience in cold calling, telesales, or business development.
• Comfortable sourcing, qualifying, and nurturing leads independently.
• Resilient, persistent, and capable of handling rejection.
• Excellent telephone manner—professional, confident, and engaging.
• High call output with strong organizational and time-management skills.
• Willingness to learn and enthusiasm for FMCG e-liquid products.
• Familiarity with CRM systems (desirable).

Responsibilities

• Make high-volume outbound calls to identify and qualify new B2B and wholesale clients.
• Source and generate leads through research and outreach.
• Build, manage, and nurture a strong sales pipeline.
• Develop in-depth product knowledge of e-liquid and related ranges.
• Manage ongoing client relationships with regular account touchpoints.
• Provide customer feedback to support product development and strategy.

Skills

Cold calling

Telesales

Business development

Lead generation

Relationship management

Phone etiquette

Time management

CRM familiarity

Tools

CRM systems

Job description

About Us

Factra is a leading Manchester-based manufacturer of e-liquid and CBD products. We are expanding our commercial team and are looking for a proactive and driven Business Development Manager to help accelerate our growth. This role is ideal for someone confident on the phone, experienced in generating new business, and motivated by hitting targets.

Role Overview

You will be responsible for driving new B2B and wholesale sales through outbound calling, lead generation, and relationship building. You will manage your own pipeline, maintain a high call volume, and become a product expert across our rapidly expanding e-liquid portfolio.

Key Responsibilities

• Make high-volume outbound calls to identify and qualify new B2B and wholesale clients
• Independently source and generate leads through research and outreach
• Build, manage, and nurture a strong sales pipeline
• Develop in-depth product knowledge of our e-liquid and related ranges
• Manage ongoing client relationships with weekly or monthly account touchpoints
• Provide customer feedback to support product development and commercial strategy

What We’re Looking For

• Proven experience in cold calling, telesales, or business development
• Confident in sourcing, qualifying, and nurturing leads independently
• Resilient, persistent, and comfortable handling rejection
• Excellent telephone manner—professional, confident, and engaging
• High call output with strong organisational and time-management skills
• Willingness to learn and enthusiasm for understanding e-liquid or similar FMCG products
• Familiarity with CRM systems (desirable)