Business Development Executive

We Are Zenith; North East; On-site; GBP 35,000 - 55,000; Full time

Job summary

We Are Zenith, a well-established manufacturing business in the UK, is seeking a Business Development Executive to strengthen relationships with an established customer base, identify upsell opportunities, and contribute to revenue growth. The role emphasizes account management over cold calling, with proactive development when appropriate.

You will work closely with operations, production and customer service to deliver outstanding service, prepare quotations, maintain CRM records, and review

Qualifications

• Experience in a sales, account management or customer-focused commercial role.
• Strong communication and relationship-building skills.
• Comfortable speaking with customers over the telephone and face-to-face.
• Able to identify commercial opportunities and maximise account potential.

Responsibilities

• Manage and develop a portfolio of existing customer accounts.
• Build strong relationships with key contacts and decision-makers.
• Identify opportunities to upsell products and services across the customer base.
• Follow up on enquiries and convert opportunities into sales.
• Conduct occasional outbound business development and lead generation activities.
• Work closely with internal departments including operations, production and customer service.
• Prepare quotations and support customers through the sales process.
• Maintain accurate records and activity through the CRM system.
• Regularly review account performance and customer requirements.

Skills

Sales

Account management

Relationship-building

Communication

Job description

We are working with a well-established manufacturing business that is looking to add a Business Development Executive to its commercial team. This is an excellent opportunity for someone who enjoys building relationships, developing existing accounts and identifying opportunities to increase revenue across an established customer base.

The role is not heavily focused on cold calling, although there will be some proactive business development activity. The main focus is strengthening relationships with existing customers, identifying upselling opportunities and ensuring clients receive an excellent level of service throughout their journey.

Key Responsibilities

• Manage and develop a portfolio of existing customer accounts


• Build strong relationships with key contacts and decision-makers


• Identify opportunities to upsell products and services across the customer base


• Follow up on enquiries and convert opportunities into sales


• Conduct occasional outbound business development and lead generation activities


• Work closely with internal departments including operations, production and customer service


• Prepare quotations and support customers through the sales process


• Maintain accurate records and activity through the CRM system


• Regularly review account performance and customer requirements

About You

• Previous experience within a sales, account management or customer-focused commercial role


• Strong communication and relationship-building skills


• Comfortable speaking with customers over the telephone and face-to-face


• Able to identify commercial opportunities and maximise account potential


• Organised with the ability to manage multiple customer relationships


• Experience within manufacturing, engineering or industrial sectors would be advantageous but not essential