Business Development Manager

Quality Medical Group Services; Ludlow; On-site; GBP 42,000 - 65,000; Full time

Job summary

Quality Medical Group in Ludlow seeks an ambitious Business Development Manager to drive growth in medico-legal services, focusing on building relationships with Clinical Negligence and Personal Injury law firms.

You will build and maintain a robust sales pipeline, prospect new clients, and have the backing to implement innovative methods to win new business, while prioritising long-term client partnerships over short-term wins.

Qualifications

• Has understanding of medico-legal space and enjoys being part of it.
• Competitive, relentless, and driven to be the best with a healthy dislike of losing.
• Passionate about customer service and hospitality mindset.
• Experience building and maintaining a pipeline across email, phone and F2F.
• Detail-focused with strong organisation and process in sales pipelines.
• Loves meeting people and can build rapport.
• Does not sell hard; prioritises long-term relationships over short-term wins.

Responsibilities

• Build and nurture relationships with Clinical Negligence and Personal Injury law firms to win new business.
• Develop and manage a sales pipeline with varied channels (email, phone, in-person).
• Report to the CEO and contribute to strategic growth with innovative outreach methods.

Skills

Medico-legal knowledge

Pipeline development

Relationship building

Customer service

Organisational discipline

Job description

Quality Medical Group is one of the UK's leading medico-legal providers, working with over 100 law firms in the UK to provide pagination of medical records, case screening & expert witness reports. We're a privately owned business with a team of 45 people and a huge focus on creating an environment that values high-quality, relationship-driven service and puts a big emphasis on the well-being and satisfaction of our team, and those we work with.

About the role

With huge opportunities to expand our footprint further, we think it's a really exciting time for the business and so are looking for an ambitious business development manager who is enthused about the opportunity to drive the business forward.

Our work comes primarily from Clinical Negligence and Personal Injury law firms, so the role would focus on building relationships and winning business from these sources.

This role reports directly to the CEO and would have broad scope for prospecting and winning new business, with the budget and backing to implement innovative methods to do so.

About you

You're someone who:

• Already understands the world of medico-legal and loves being a part of it
• Is competitive, relentless and driven by a desire to be the best, as well as having a healthy dislike of losing!
• Is passionate about providing great customer service. If you love 'Unreasonable Hospitality', you're on the right track
• Has demonstrable experience of building and maintaining a pipeline of prospects across email, phone and F2F
• Is detail-focused and understands the importance of organisation and process when building a sales pipeline
• Loves meeting people and knows how to build rapport
• Does not sell hard. We are focused on long-term relationships, not short-term wins

We are based in Ludlow and ideally would like someone who can come to the office a couple of days a week, but this is not essential - for the right person, we can have some flexibility.