Business Development Manager

Klipboard; Leeds; On-site; GBP 30,000 - 52,000; Full time

Job summary

Klipboard is seeking a proactive Business Development/Sales role to drive new business and upsell opportunities. You will engage with prospective clients, set appointments, and work towards monthly targets.

The role requires strong communication skills, a customer-focused approach, and the ability to thrive in a fast-paced environment. Join a growing team that leverages AI and innovative ERP solutions across global clients.

Qualifications

• Experience in new business development and upselling opportunities.
• Strong verbal communication and interpersonal skills.
• Ability to take initiative and work in a fast-paced environment.
• Customer service mindset with a collaborative approach.

Responsibilities

• Handle inbound and outbound calls to secure online appointments.
• Develop new business opportunities across industry sectors.
• Meet daily KPI targets and report progress weekly.
• Collaborate with Business Development Executives and support admin tasks.

Skills

New business

Upselling

Verbal communication

Customer service

Initiative

Team collaboration

Salesforce

Tools

Salesforce

Job description

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Key Responsibilities

• To adhere to all site rules as laid down by the Senior Team.
• To enforce a culture of Performance.
• To enforce a duty of care; Employees have a duty of care to their employer; meaning they should act responsibly to other Employees and to the Employers property.
• To adhere to all health and safety rules, with all accidents and near misses reported as they occur.
• To adhere to all site rules as outlined within your employee pack and contract.
• To achieve or exceed expected targets securing new business opportunities within various industry sectors.
• To achieve minimum daily call KPI targets.
• To take Inbound/outbound telephone calls to existing and prospective contacts, to secure online appointments
• To achieve KPI’s agreed with the line manager and report progress on a weekly/monthly basis as required and agreed.
• To establish a strong working relationship with your Business Development Executives.
• To support with the administration duties including diary management

Skills, Knowledge And Experience

• New Business and Upselling Sales Skills
• Excellent verbal communication, listening and interpersonal skills.
• The ability to use their own initiative
• Customer service skills
• Flexibility and open-mindedness
• The ability to work in a fast-paced environment
• The ability to work well with others
• The ability to adhere to training given by Sales Manager/s
• Understanding of how to use Salesforce

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!