Business Development Manager

Jingdong International Middle East FZE; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

JD.com seeks a strategic sales professional to lead revenue growth and market expansion across its international operations. You will design and execute plans, identify opportunities, and tailor solutions for new and existing clients while maintaining high service standards.

You will collaborate with operations, logistics and customer service to ensure smooth delivery of commitments, deliver persuasive pitches, and manage CRM records.

Responsibilities

• Develop and implement a strategic sales plan to achieve revenue targets and expand market presence.
• Identify and engage with potential customers, understanding their specific needs and tailoring solutions to meet their requirements.
• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.
• Conduct market research to stay updated on industry trends, competitor activities, and emerging opportunities.
• Collaborate closely with internal teams, including operations, logistics, and customer service, to ensure seamless execution of customer requirements.
• Prepare and deliver compelling sales presentations, proposals, and quotations.
• Negotiate contracts and terms of agreements, aiming to maximize profitability while maintaining customer satisfaction.
• Keep accurate records of sales activities, customer interactions, and transactions in the CRM system.
• Participate in industry conferences, trade shows, and networking events to enhance brand visibility and generate leads

Job description

【Job Responsibilities】

【Job Requirements】

• Develop and implement a strategic sales plan to achieve revenue targets and expand market presence.
• Identify and engage with potential customers, understanding their specific needs and tailoring solutions to meet their requirements.
• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.
• Conduct market research to stay updated on industry trends, competitor activities, and emerging opportunities.
• Collaborate closely with internal teams, including operations, logistics, and customer service, to ensure seamless execution of customer requirements.
• Prepare and deliver compelling sales presentations, proposals, and quotations.
• Negotiate contracts and terms of agreements, aiming to maximize profitability while maintaining customer satisfaction.
• Keep accurate records of sales activities, customer interactions, and transactions in the CRM system.
• Participate in industry conferences, trade shows, and networking events to enhance brand visibility and generate leads

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue. In 2023, JD.com reported revenues of US$152.8 billion and served approximately 600 million active customers.

【Our International Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

【International Logistics】

JD Logistics (also known as JINGDONG Logistics), publicly on the Hong Kong Stock Exchange, which provides technology-driven supply chain and logistics solutions, with a market-leading infrastructure network across China. JD Logistics has also developed a robust global supply chain network with highly automated warehousing and reliable international transportation solutions. Currently, JD Logistics operates approximately 100 bonded, overseas, and direct mail warehouses across almost 1 million square meters. The company provide comprehensive logistics support to a diverse range of clients, including both international enterprises and Chinese brands expanding globally.