Commercial Training Manager

Jingdong International Middle East FZE; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

JD.com is seeking a Training Lead to architect and implement a European Online Retail Commercial Training Academy, aligned with JD Worldwide objectives.

You will design and evaluate programs across 1P, supply chain, merchandising and retail strategy, while guiding a European team of Category Captains and partnering with internal stakeholders to deliver targeted solutions.

Qualifications

• Experience designing and delivering corporate training programs.
• Ability to collaborate with cross-functional teams.
• Familiarity with 1P business, supply chain, merchandising and retail strategy.

Responsibilities

• Develop and implement a comprehensive training strategy for the European Online Retail ‘Commercial Training Academy’, aligned with JD Worldwide business objectives
• Design, deliver, and evaluate training programs that cover 1P business, supply chain, merchandising, and retail strategy
• Collaborate with internal stakeholders to identify training needs and develop targeted solutions
• Guide and develop a European team of category leads (Category Captains) to support the roll out and delivery of training programs under the Academy portfolio or development products
• Stay up-to-date with industry trends, best practices, and new technologies to ensure training programs remain relevant and effective
• Evaluate the effectiveness of training programs and make data-driven decisions to improve the academy’s impact

Job description

Key Responsibilities:

• Develop and implement a comprehensive training strategy for the European Online Retail ‘Commercial Training Academy’, aligned with JD Worldwide business objectives
• Design, deliver, and evaluate training programs that cover 1P business, supply chain, merchandising, and retail strategy
• Collaborate with internal stakeholders to identify training needs and develop targeted solutions
• Guide and develop a European team of category leads (Category Captains) to support the roll out and delivery of training programs under the Academy portfolio or development products
• Stay up-to-date with industry trends, best practices, and new technologies to ensure training programs remain relevant and effective
• Evaluate the effectiveness of training programs and make data-driven decisions to improve the academy’s impact

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its “Retail as a Service” offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company’s mission is to make lives better through technology, striving to be the most trusted company in the world.

Our Global Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com’s operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International