Business Development Manager

New Appointments Group Ltd; Folkestone; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid working environment

Home setup allowance

Pension plan

Annual training allowance

Optical benefits

Job summary

New Appointments Group Ltd in Folkestone is seeking an experienced Business Development Manager to drive B2B sales and identify new customer opportunities for a customs organisation. You will work with internal teams to build a robust sales strategy and convert leads.

The role offers a salary around £40,000 depending on experience, plus commission, with hybrid working and opportunities to travel to trade shows and client visits.

Qualifications

• Proven success in a B2B sales or business development role with a strong track record of meeting or exceeding sales targets.
• Previous experience within the customs industry is essential.
• Excellent verbal/written communication skills and ability to build relationships at all levels.
• Strong IT skills, including Microsoft Office and email systems.
• Highly organised and detail-oriented with the ability to manage multiple priorities.
• Collaborative and customer-focused with a proactive and commercially driven approach.
• Self-motivated and able to identify and pursue new business opportunities.

Responsibilities

• Support the development of an effective sales strategy to drive business growth.
• Identify and convert new sales opportunities through lead generation, networking and market research.
• Build and maintain strong, long-term relationships with new and existing customers.
• Research market trends, competitor activity and new territories to identify commercial opportunities.
• Attend trade shows, exhibitions and industry events to develop new contacts and generate leads.
• Conduct client visits, product demonstrations and presentations to prospective customers.
• Maintain accurate and up-to-date records within the CRM system.
• Produce regular reports on new client progress and prospect pipelines to support management decision-making and future planning.
• Work collaboratively with internal teams, including marketing and customer support, to ensure a seamless customer experience.

Skills

B2B sales

New business development

Customer relationships

CRM software

Microsoft Office

Communication skills

Customs industry experience

Job description

Business Development Manager - Folkestone

We are seeking an experienced Business Development Manager to join an established customs organisation based in Folkestone, supporting the continued commercial growth of the business by identifying and converting new customer opportunities.

Working closely with internal teams, you will develop new B2B business opportunities, build strong customer relationships and support the delivery of an effective customs brokerage sales strategy.

Benefits include a salary of circa £40,000 depending on experience, plus commission.

Responsibilities

• Support the development of an effective sales strategy to drive business growth.
• Identify and convert new sales opportunities through lead generation, networking and market research.
• Build and maintain strong, long-term relationships with new and existing customers.
• Research market trends, competitor activity and new territories to identify commercial opportunities.
• Attend trade shows, exhibitions and industry events to develop new contacts and generate leads.
• Conduct client visits, product demonstrations and presentations to prospective customers.
• Maintain accurate and up-to-date records within the CRM system.
• Produce regular reports on new client progress and prospect pipelines to support management decision-making and future planning.
• Work collaboratively with internal teams, including marketing and customer support, to ensure a seamless customer experience.

About You

• Proven success in a B2B sales or business development role, with a strong track record of meeting or exceeding sales targets.
• Previous experience within the customs industry is essential.
• Excellent verbal/written communication skills, with the ability to build relationships at all levels.
• Strong IT skills, including Microsoft Office and email systems.
• Highly organised and detail-oriented, with the ability to manage multiple priorities effectively.
• Collaborative and customer-focused, with a proactive and commercially driven approach.
• Self-motivated, confident and able to identify and pursue new business opportunities.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Perks and Benefits Generous annual leave, plus public holidays based on location. Extra annual leave for your birthday or an alternative celebration day. Access to an Employee Assistance Programme (EAP) Pension plan with contributions from Mauve Group (where applicable). Opportunities for professional growth via Mauve Academy – our learning portal. Annual training allowance for career development. Hybrid working environment, with home setup allowance (where applicable). Optical benefits (£155/€180 toward eye tests, glasses, and lenses). Exciting opportunities, including domestic/international travel, team meet-ups, and company-wide events.