Business Development Manager

Detail 2 Limited; City Of London; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Commission/bonus structure

Job summary

Detail 2 Limited in London is seeking a Business Development Manager to lead growth in the freight forwarding sector, developing new business and nurturing long-term relationships with UK and international customers across road, sea, and air freight.

You will tailor solutions to customer needs, manage quotations, and drive the full sales cycle from prospecting to onboarding, contributing to a growing global logistics network.

Qualifications

• Previous experience within freight forwarding, logistics, shipping, or international transport sales.
• Proven track record of generating new business and achieving sales targets.
• Strong understanding of international freight forwarding, including road, sea, and/or air freight.
• Excellent communication, negotiation, and relationship-building skills.
• Confident in identifying and developing new business opportunities.
• Commercially minded with the ability to understand customer requirements and develop tailored freight solutions.
• Experience preparing quotations, negotiating rates, and securing new contracts.
• Strong ability to manage the full sales cycle from prospecting through to conversion and account development.

Responsibilities

• Identify, develop, and secure new business opportunities within the freight forwarding and logistics market.
• Develop and maintain a strong pipeline of prospective customers and sales opportunities.
• Proactively generate new leads through telephone prospecting, networking, referrals, market research, and other business development activities.
• Build and maintain strong, long-term relationships with new and existing customers.
• Understand customer requirements and provide tailored freight forwarding and logistics solutions.
• Prepare and present competitive quotations and commercial proposals to prospective customers.
• Negotiate rates, terms, and service agreements to secure new business while maintaining commercial margins.
• Manage the full sales process from initial prospecting through to onboarding and account handover.
• Work closely with operations and customer service teams to ensure a smooth transition of new customers.

Skills

Freight forwarding

Sales prospecting

Negotiation

CRM management

Relationship building

Market research

Tools

CRM systems

Job description

Business Development Manager - Freight Forwarding - London - £45,000-£55,000

About the Company

Our client is a leading global logistics and freight forwarding organisation providing comprehensive international transport solutions to customers worldwide.

Due to continued growth, they are looking to recruit an experienced Business Development Manager to join their expanding commercial team in London.

This is an excellent opportunity for an experienced freight forwarding sales professional to join a successful international organisation, developing new business opportunities and growing existing customer relationships across the UK and international freight markets.

The successful candidate will be responsible for identifying and securing new business, developing long-term customer relationships, and delivering tailored freight forwarding solutions across road, sea, and air freight operations.

Business Development Manager - The details

• Competitive salary of £45,000 - £55,000 per annum basic & commission structure
• London WC1N location
• Opportunity to join a growing global freight forwarding organisation
• Excellent opportunity to develop and grow within an established commercial team
• Responsibility for developing new business and growing existing accounts
• Exposure to a wide range of international freight forwarding solutions
• Opportunity to work with major UK and international customers
• Career development opportunities within a growing organisation
• Supportive and professional working environment
• Attractive commission/bonus structure may be available depending on experience and company package

Business Development Manager - Requirements

• Previous experience within freight forwarding, logistics, shipping, or international transport sales
• Proven track record of generating new business and achieving sales targets
• Strong understanding of international freight forwarding, including road, sea, and/or air freight
• Existing network of contacts within the logistics, freight, import/export, or supply chain sectors would be advantageous
• Excellent communication, negotiation, and relationship-building skills
• Confident in identifying and developing new business opportunities
• Commercially minded with the ability to understand customer requirements and develop tailored freight solutions
• Experience preparing quotations, negotiating rates, and securing new contracts
• Strong ability to manage the full sales cycle from prospecting through to conversion and account development
• Highly motivated, proactive, and results-driven approach
• Excellent organisational skills with the ability to manage multiple prospects and opportunities simultaneously
• Confident using CRM systems and maintaining accurate sales records
• Professional approach with the ability to build strong relationships with customers, suppliers, and internal stakeholders

Business Development Manager - Responsibilities

• Identify, develop, and secure new business opportunities within the freight forwarding and logistics market
• Develop and maintain a strong pipeline of prospective customers and sales opportunities
• Proactively generate new leads through telephone prospecting, networking, referrals, market research, and other business development activities
• Build and maintain strong, long-term relationships with new and existing customers
• Understand customer requirements and provide tailored freight forwarding and logistics solutions
• Prepare and present competitive quotations and commercial proposals to prospective customers
• Negotiate rates, terms, and service agreements to secure new business while maintaining commercial margins
• Manage the full sales process from initial prospecting through to onboarding and account handover
• Work closely with operations and customer service teams to ensure a smooth transition of new customers
• Identify opportunities to increase revenue and expand services across existing customer accounts
• Maintain regular contact with customers to understand changing requirements and identify further opportunities
• Monitor market trends, competitor activity, and developments within the freight forwarding and logistics sector
• Attend customer meetings, networking events, exhibitions, and industry events where required
• Maintain accurate customer, prospect, pipeline, and sales activity information within the CRM system
• Achieve agreed individual sales, revenue, and gross profit targets
• Prepare regular sales forecasts and reports for management
• Work collaboratively with internal teams to ensure customer expectations are consistently met
• Support the development of commercial strategies and initiatives to increase market share
• Ensure all sales activity is conducted in accordance with company policies, procedures, and compliance requirements
• Provide a high level of customer service throughout the sales and account development process