Business Development Executive

Peak Retreats Ltd; Portsmouth; Hybrid; GBP 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

Flexible working arrangements

Familiarisation trips to the FrenchAlp

Employee-owned company

33 days leave pro rata with birthday

Zusammenfassung

Peak Retreats Ltd is seeking a part-time Business Development Executive to generate new enquiries and grow sales. You’ll work with reservations and marketing to identify new client segments, develop ideas, and drive growth while aligning with Peak Retreats’ values.

The role is flexible, with one fixed day in our Portsmouth office each month and remote options. You’ll be accountable for delivering growth targets, reporting to the Marketing Director, and leveraging events and outreach to expand

Qualifikationen

• Proven experience in developing new business in a B2C environment.
• Demonstrable track record of achieving and exceeding BD targets.
• Experience driving enquiries and sales including into new customer segments.
• Experience analysing sales data and implementing improvements.
• Strong commercial awareness and profitability focus.
• Excellent communication and relationship-building abilities.
• Highly proactive, self-motivated and results-driven approach.
• Experience within the travel industry.
• An enthusiasm for the mountains and skiing.
• Experience working closely with marketing and reservations teams.

Aufgaben

• Proactively identify, develop and implement new ideas to boost sales, increase enquiries and drive growth.
• Generate new enquiries to be serviced by the reservations team.
• Find new customer segments and pursue these to generate enquiries.
• Experiment with different methods to find new clients (LinkedIn).
• Develop and own the Ambassador Scheme to drive referrals.
• Suggest ways to improve reservations processes to drive growth.
• Ensure new business aligns with sales strategy and core values.
• Collaborate with Directors to develop sales strategies.
• Liaise with marketing on opportunities needing BD support.
• Attend in-person events when relevant.
• Keep up to date with competitor activity and industry trends.

Kenntnisse

B2C business development

Track record of targets

Enquiries & sales growth

Sales data analysis

Communication & relationship-building

Travel industry experience

Mountains passion (skiing)

Marketing/reservations collaboration

Proactive & self-motivated

LinkedIn outreach

Tools

LinkedIn

Jobbeschreibung

The Business Development Executive is responsible for generating new business leads and client enquiries for Peak Retreats to achieve growth targets. This is a part-time role for one day a week. Reporting to the Marketing Director, the Business Development Executive will develop new ways to generate enquiries, which will be serviced by the reservations team, in order to increase sales at Peak Retreats. They will contribute ideas to the development of sales strategy, identify new opportunities for growth and drive these forward.

The role requires a commercially minded, hands-on, ideas-focused individual who is as happy coming up with ideas as executing them, talking to potential new clients and passing on enquiries generated to the reservations team, ensuring the business remains competitive within the travel industry, whilst adhering to Peak Retreats' core values.

Peak Retreats is an award-winning employee-owned tour operator specialising in the French Alps.

Key responsibilities

Proactively identify, develop and implement new ideas and opportunities to boost sales, increase enquiries and drive business growth.

Generate new enquiries to be serviced by the reservations team.

Find new customer segments that align with our strategy and pursue these to generate enquiries.

Experiment with the use of different methods to find new clients (i.e. LinkedIn)

Use customer personas to reach out to potential new clients

Develop and take ownership of our Ambassador Scheme, helping to shape its future direction, increase engagement and generate new enquiries through customer advocacy and referrals.

Suggest ways in which the reservations team could improve their processes to drive growth.

Ensure that the new business generated aligns with our sales strategy and supports our business objectives and core values.

Work with the Directors to contribute ideas that can develop the sales strategies

Liaise with the marketing team regarding opportunities that need marketing support or opportunities they have found that require business development support.

Attend in-person events when relevant.

Keep up to date with competitor activity and industry trends as they could relate to growth

Contribute recommendations to support the ongoing development of the business

Deliver agreed growth targets.

Monitor sales performance, conversion rates and key sales metrics from generated enquiries to identify the most successful initiatives

Report when required to the Directors on activities undertaken and results achieved.

Ensure consistently high standards of customer service are maintained.

Ensure that Peak Retreats' brand voice and guidelines are used in all communications

Deliver quality enquiries to drive high booking conversion.

Relationship management

Build and maintain strong relationships with the reservations team.

Liaise closely with the marketing team to ensure sales and marketing activities are aligned and support business objectives.

Maintain effective working relationships across the business to support growth and operational success.

Reporting and business support

Provide regular reporting and insights to the Marketing Director on enquiries generated, opportunities and challenges.

Undertake additional projects and initiatives as required to support the growth and success of the business.

Helping service reservations enquiries when required.

Carry out any other duties reasonably required by the Directors.

Skills, knowledge and experience

Proven experience in developing new business in a B2C environment.

Demonstrable track record of achieving and exceeding business development targets.

Experience in driving enquiries and sales including into new customer segments

Experience analysing sales data and implementing improvements.

Strong commercial awareness and profitability focus.

Excellent communication and relationship-building abilities.

Highly proactive, self-motivated and results-driven approach.

Experience within the travel industry

An enthusiasm for the mountains

A love of skiing

Experience working closely with marketing and reservations teams

Key behaviours

The successful candidate will demonstrate:

A proactive approach to generating enquiries and driving sales growth.

Positive energy, enthusiasm and resilience.

Commercial awareness and strategic thinking.

Excellent organisational and problem-solving skills.

A commitment to continuous improvement.

A customer-focused approach to decision-making.

Hours

This is a part-time role of one day a week (7.5 hours), initially on a six-month contract. The role can be remote, however, one day a month would be required in the Peak Retreats' Portsmouth office.

Peak Retreats' core values

The successful candidate will be aligned with Peak Retreats' core values, which are:

We care like owners

We know our stuff and are passionate about it

We are approachable

We make clients feel special

Key performance indicators (KPIs)

Number of qualified enquiries* generated through business development activity

Number of new opportunities identified and tested.

Delivery of agreed business development initiatives.

* that is those that are from new prospective clients that are within our target market, are actively planning a ski holiday, have requested a quote or availability, and have provided contact details.

What we offer

Flexible working arrangements

Familiarisation trips to the French Alps

Work for an employee-owned company where your individual contribution is valued

28 days annual leave per year (pro rata), increasing up to 33 days with service plus your birthday off from day one

About us

Peak Retreats is an award-winning employee-owned holiday company specialising in the rench Alps. We feature over 70 ski resorts and 16 resorts for summer holidays in the French Alps, from unspoilt traditional villages to lively mountain resorts. Peak Retreats won the Telegraph Travel award for Best Ski Operator for the third consecutive time in 2025, having won it 2023 and in 2019, was the recipient of The Times Travel Editor's Award 2018, and has been voted Best Ski Company in Guardian and Observer Travel Awards multiple times. Peak Retreats also won Best Family Ski Operator in the Family Traveller Awards in 2018 and was Highly Commended for Family Ski Holidays in the new Family Traveller awards in 2026.