Business Development Assistant

Dumfries & Galloway College; Dumfries; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

LGPS

45 days leave pro rata

Career progression

Wellbeing benefits

Job summary

Dumfries & Galloway College on the Dumfries Campus is seeking a full-time Business Development Assistant to join the External Development and Commercial Team. The role supports the development of the college's commercial activity, aims to achieve income targets, promote opportunities and assist marketing initiatives.

You will engage with customers, manage CRM activities, prepare reports, and help deliver funded programmes and professional courses.

Qualifications

• SCQF Level 6 education or equivalent skills.
• Experience in a sales/development role is preferred.
• Good/Excellent digital skills with a willingness to continuously improve digital competencies.
• Strong customer service / organisation / teamworking / relationship building skills.
• Excellent verbal and written communication skills.

Responsibilities

• Support initiatives to engage existing and new customers.
• Assist a strategic sales engagement approach to maximise commercial returns.
• Progress day-to-day account management initiatives to satisfy commercial customers.
• Work with marketing to drive commercial activity.
• Be an administrator for CRM and other information management systems.
• Prepare and present reports to quantify business development against KPIs.
• Support achievement of Scottish Funding Council funded learning credits.

Job description

Business Development Assistant
Dumfries Campus | £31,243 per annum (increasing to 32,305.26 from 01/09/26) | 35 hours per week | Permanent

What’s the Job?

We’re looking for a talented Business Development Assistant to join our External Development and Commercial Team on a full time, permanent contract. The role will primarily support the development of the commercial department to ensure the success of funded projects, achieve income targets, promote opportunities and support marketing initiatives.

The External Development and Commercial Team is responsible for delivering certificated and bespoke professional courses, SVQs, Modern Apprenticeships, Open Learning courses and funded programmes, in a College that aims to be one step ahead.

What You’ll Do

As a Business Development Assistant within our External Development and Commercial Team, you will:

• Support initiatives intended to engage existing and new customers.
• Support a strategic sales engagement approach that seeks to maximise commercial returns.
• Progress the day-to-day delivery of account management initiatives to ensure commercial customers are satisfied with our services.
• Work alongside marketing to drive commercial activity.
• Support future produce and service developments.
• Be an administrator for database CRM and other information management systems related to commercial activity in the College.
• Prepare and present reports as required intended to quantify business development in line with strategic direction, objectives and team key performance indicators.
• Support the team to contribute to the achievement and delivery of the College’s target level of Scottish Funding Council funded learning credits.

Who we’re looking for

We’re looking for a Business Development Assistant with a background in partnership development and relationship building to support the growth of the commercial College activities. You must be experienced in communicating via telephone, electronically and in person, using a CRM system and enjoy working in a fast paced dynamic and industrious environment.

To succeed in the role, you will have some or all of the following:

• You will be educated to SCQF Level 6 or have relevant skills
• Experience of working in a sales/development role is preferred
• An appreciation for marketing
• Good/Excellent digital skills with a willingness to continuously improve digital competencies
• Strong customer service / organisation / teamworking / relationship building skills
• Good/Excellent verbal and written communication skills
• Excellent listening, negotiation and presentation abilities.
• Experience using MS Office
• A current full driving licence is essential for this role
• This post is required to be based on Campus in Dumfries

Other Benefits

• Membership of the Local Government Pension Scheme
• Up to 45 days annual leave Pro Rata (including bank holidays and college closure dates)
• Opportunities for career progression and personal development
• Access to a wide range of health and wellbeing benefits inc. Cycle to Work, Bike Shop, Home & Electronics Lifestyle Savings and Employee Assistance Programme.

Who we are

Explore our website for more information about the College and who we are. About Us Dumfries & Galloway College

For further information, please contact Susan Barr, Business Growth and Funded Programmes Team Leader, please visit our website for contact details.

Closing Date: Friday 28th August 2026

What happens next

Interviews for successful applicants will be held week commencing 14th September 2026.

What else you need to know

If you’re invited for interview, you will be required to evidence your Right to Work in the UK – Right to Work Guidance

All staff are required to become a member of the Protecting Vulnerable Groups (PVG) membership scheme, which is managed and delivered by Disclosure Scotland.