Business Continuity Relationship Manager

TN United Kingdom; Reading; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Business Continuity and Incident Management specialist to lead and support business continuity efforts across various offices. In this pivotal role, you'll conduct risk assessments, implement strategies, and provide guidance to stakeholders at all levels. Your expertise will help shape the strategic direction of business continuity within the organization, ensuring resilience and preparedness for potential disruptions. With a focus on collaboration and proactive change management, this position offers a unique opportunity to make a significant impact in a dynamic professional services environment.

Benefits

Private Medical Cover

24/7 Access to Virtual GP

Flexible Working

Six Volunteering Days a Year

Qualifications

• Management experience in Business Continuity/Resilience with proven controls.
• Excellent knowledge of ISO standards and collaborative skills.

Responsibilities

• Conducting business impact analysis and risk assessments.
• Implementing and maintaining Incident Management processes across offices.

Skills

Business Continuity Management

Risk Assessment

Stakeholder Engagement

ISO Standards Knowledge

Change Management

Tools

Business Continuity Software

Mass Communication Alert System

Job description

Job Description:

The role: As a Business Continuity and Incident Management specialist, you’ll be the go-to person (for business units and offices assigned to you) providing advice, guidance, and acting as a single point of contact into the Business Continuity Management Team.

Interfacing with nominated contacts, often at a senior level within our business; you’ll use your people skills and expertise to influence and support them in implementing business continuity management in their business areas and in our offices, including identification and management of changes that could impact business continuity arrangements.

What your days will look like:

1. Conducting business impact analysis and risk assessments and working with stakeholders in defining business continuity strategies and plans. Providing briefing and awareness sessions.
2. Implementing and maintaining the Incident Management processes across offices and lines of service (and their business units) and supporting incident management and business continuity arrangements, should an incident occur.
3. Designing and running rehearsals (desktop or dynamic) for assigned offices/lines of service (and their business units). Where required, assisting with delivering UK IMT (strategic level) rehearsals.
4. Producing post-rehearsal reports, lessons learned, and action plans, and following up on actions to ensure timely resolution. Providing administrative support for our business continuity software and mass communication alert system.

This role is for you if:

1. Proven previous management experience in Business Continuity/Resilience, including setting up controls (business impact analysis, risk assessment, and plans) and documenting processes.
2. Excellent knowledge of ISO and sister standards.
3. Collaborative, able to contribute to the strategic direction of Business Continuity, priorities, and engagement plans.
4. Experience in introducing good practice and delivering change - able to plan ahead and anticipate consequences/trends.
5. Motivated and goal-oriented, able to identify opportunities and take the initiative to strengthen resilience.
6. An understanding of a large, professional services organization, the various business units' inter-dependencies, and how disruption can impact business performance.

What you’ll receive from us:

We offer a range of benefits including empowered flexibility and a working week split between office, home, and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year, and much more.