Business Change Lead

Kinetech; Manchester; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Kinetech is seeking a Business Change Lead for a major global transformation programme in Manchester. In this senior role, you will shape change management strategies, ensuring successful stakeholder engagement and the adoption of new ERP technologies across a sizable retail business. This is a pivotal opportunity to lead change initiatives impacting thousands of frontline employees.

Qualifications

• Senior-level experience leading business change in a complex, global environment.
• Experience in retail/hospitality/supply chain where many users are impacted.
• Familiarity with ERP transformations (SAP/Oracle or similar) desirable.

Responsibilities

• Own and deliver the change management strategy across the UK programme.
• Act as a trusted advisor to senior leadership and executive sponsors.
• Lead stakeholder engagement and change adoption across all levels.

Skills

Stakeholder management

Change management

Influencing skills

Job description

Business Change Lead – Complex Transformation Programme

Hybrid – Manchester (2 days per week or 1 week per month), with occasional travel to London & other UK sites as the Programme progresses.

We’re hiring a Business Change Lead for a pivotal role in a major global transformation programme, for a sizable retail business.

This senior and influential role will lead the UK change effort as part of a global transformation of legacy technology across ERP and other associated applications used by a large number of business users. The UK will be the first market to go live—so you’ll be at the forefront of change, shaping how technology enables thousands of frontline employees across business operations.

You’ll play a key role in winning hearts and minds—from senior stakeholders to business operations — ensuring adoption, readiness, and lasting impact.

• Own and deliver the change management strategy across the UK programme.
• Act as a trusted advisor to senior leadership and executive sponsors, with regular contributions to Board meetings and similar.
• Lead stakeholder engagement and change adoption across all levels.
• Design and execute communication, training, and support plans.
• Manage impact assessments and readiness activities.
• Address resistance and embed sustainable change.
• Provide clear governance reporting and insights to leadership.

What We’re Looking For:

• Senior-level experience leading business change in a complex, global, fast-moving environment.
• Experience leading change where large numbers of operational business users will be impacted (retail / hospitality / supply chain / manufacturing etc).
• Strong stakeholder management and influencing skills, able to operate at all levels and have credibility with the SLT and Board.
• Familiarity with ERP transformation (SAP / Oracle or similar) at some point in your career, combined with very business user oriented products with high numbers of users, would be very desirable.

Please apply today for immediate CV review.

Kinetech is acting as a recruiter in relation to this vacancy. Please see our website for how we handle your data.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Retail, Hospitality, and Transportation, Logistics, Supply Chain and Storage

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