Business Apprenticeship - Assistant Coordinator (Data Processor)

Allscreens Nationwide Ltd; West of England; On-site; GBP 18,000 - 24,000; Full time

Job summary

Best Practice Network is seeking an enthusiastic Assistant Coordinator Apprentice who will complete a Level 3 Business Administration Apprenticeship while supporting the delivery of our education programmes. Reporting to the Team Leader, you will handle learner administration, register student teachers, maintain records, assist with onboarding and create reports to help delivery teams run smoothly.

This role offers hands-on experience, ongoing mentoring and a flexible, supportive work

Job description

Business Apprenticeship - Assistant Coordinator (Data Processor)

At Best Practice Network (BPN), our vision is simple: every child deserves access to an excellent education, regardless of their background.

We are one of the UK's leading education and training providers, delivering National Professional Qualifications (NPQs), Initial Teacher Training (ITT), Early Years Initial Teacher Training (EYITT), apprenticeships, and a range of professional development programmes for the education sector. With over 20,000 learners, 90+ delivery partners, and 2,000+ facilitators, tutors, assessors and coaches, we make a real difference to educators and learners across the UK.

As part of the Supporting Education Group, we are proud of our collaborative culture, commitment to excellence, and passion for helping people develop their careers.

We are looking for an enthusiastic and organised Assistant Coordinator Apprentice to join our team while completing a Level 3 Business Administration Apprenticeship.

About the Role

Reporting to the Team Leader, the Assistant Coordinator Apprentice plays a vital role in supporting the delivery of our programmes and ensuring an excellent experience for learners, employers and stakeholders.

This is an exciting opportunity to gain valuable administrative, customer service and coordination experience within a fast-paced education and training environment while working towards a nationally recognised qualification.

You will work closely with programme teams, Candidate Support Managers and colleagues across the business to provide high-quality administrative support and help ensure the smooth running of our programmes.

Key Responsibilities

• Provide professional customer service support via telephone and email.
• Register student teachers with the Department for Education (DfE) systems.
• Maintain accurate learner and placement records across internal and external systems.
• Support compliance audits and learner documentation checks.
• Produce placement and assurance documentation for schools and settings.
• Assist programme teams with learner administration and record keeping.
• Support apprenticeship enrolment activities and learner onboarding.
• Participate in student teacher interview processes in line with safer recruitment practices.
• Invigilate online equivalency tests.
• Produce and analyse reports as required.
• Support bursary and student finance administration processes.
• Collaborate with colleagues to improve systems and processes.
• Contribute towards achieving individual and team performance targets.
• Uphold Best Practice Network's values of Excellence, Integrity, Teamwork and -Continuous Learning.
• Undertake any other duties appropriate to the role.

What You'll Gain

• Hands-on experience within a leading national education provider.
• Ongoing training, mentoring and professional development.
• Exposure to education, apprenticeship and teacher training programmes.
• Flexible and supportive working environment.
• Opportunities for progression within Best Practice Network and Supporting Education Group.

Success Measures

You will help the team achieve key performance indicators including:

• Application processing times.
• Enquiry response times.
• Application conversion rates.
• Learner satisfaction and evaluation responses.
• Supporting retention and reducing withdrawals and deferrals.