Assistant Coordinator

Judicium; West of England; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days holiday + 1 day/year up to max

Health Cash Plan

Private GP

Life insurance (up to 4x salary)

Pension contributions after 3 months

Flexible benefits after probation

Learning & development

Volunteer days

Job summary

Judicium, a DfE accredited training provider, is seeking an Assistant Coordinator to support high-quality programmes. You will deliver customer service, coordinate the learner journey, and provide administrative support across teams.

The role includes completing a Business Administration Level 3 Apprenticeship and working closely with Heads of and Programme Teams to maintain high standards. You will join a collaborative environment with opportunities for development, data reporting, and

Qualifications

• Excellent customer service, written and spoken.
• Organise, plan and prioritise time effectively.
• Work well under pressure and handle issues as they arise.
• Highly numerate and literate.
• Demonstrate accuracy and attention to detail.

Responsibilities

• Provide customer phone call support.
• Ensure all student teachers are registered with the DfE Register.
• Maintain accurate placement records on the DfE Register and Ofsted CAIT system for school placements.
• Support with internal compliance audits of student records including DfE Annex G audits.
• Produce Letter of Assurances of Student Teachers to school placements.
• Support programme team with student teacher administration evidence (learner reviews) on the BUD platform.
• Support with student teacher Last Evidence of Learning (LDOL) on the BUD platform.
• Support with student teacher interviews in line with Safer Recruitment practices.
• Run adhoc data reports as requested.
• Assist Senior Bursar in checking student finance registrations.
• Support apprenticeship enrolment calls.
• Carry out invigilation of student teacher equivalency tests.
• Witness student teacher documents for authenticity (online/virtual).
• Document and improve processes with colleagues.
• Track progress towards KPIs.

Skills

Customer service

Organisational skills

Time management

Attention to detail

Problem solving

MS Office

Teams

Education

Business Administration Level 3 Apprenticeship

Tools

MS Office

Teams

Job description

Full details of the job.

Vacancy Name

Vacancy Name Assistant Coordinator

Vacancy Number

Vacancy Number VN2898

Location City

Location City Bristol

Employment Type

Employment Type Permanent

About us

We’re a friendly, DfE accredited, Ofsted outstanding training company providing apprenticeships, professional development and the DfE’s ‘Golden Thread’ (trainee teachers to school Executive Leaders). We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do.

Our people are at the heart of our business and our passion and commitment to education is what drives us. As a result, we have seen incredible growth over the last few years both nationally and internationally.

We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential. We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.

About the job

Reporting to the Candidate and Programme Support Manager, the Assistant Coordinator role is integral to the operations of high-quality programmes. It requires excellent customer service, strong administrative skills, efficient coordination of the learner journey and effective support and coordination services. Within the team you will be designated certain areas of responsibility that will change dependant on the needs of the team, the business and your own professional development.

Assistant Coordinators will work closely with their team, Heads of, and Programme Teams to ensure administrative support is provided to a high standard. Cross-team collaboration is encouraged.

They will complete Business Administration Level 3 Apprenticeship.

About you

• Provide customer phone call support
• Ensure all student teachers are registered with the Department for Education (DfE) Register
• Maintain accurate placement records on DfE Register and Ofsted CAIT system for school placements
• Support with internal compliance audits of student records including DfE Annex G audits (ie. gathering student document evidence)
• Produce Letter of Assurances of Student Teachers to school placements
• Provide support to programme team with student teacher on programme administration evidence (i.e learner reviews) on BUD (apprenticeship platform)
• Provide support to programme team with student teacher Last Evidence of Learning (LDOL) on BUD
• Provide support with student teacher interviews in line with Safer Recruitment practices
• Running adhoc data reports as and when requested
• Providing support to Senior Bursar in checking student finance registrations
• Support with conducting apprenticeship enrolment calls
• Carry out invigilation of student teacher equivalency tests
• Carry out online/virtual calls to witness student teacher documents for authenticity
• Work with colleagues to document and improve processes
• Take ownership of and provide visibility into the progress towards KPIs
• Role model BPN values including working collaboratively, striving for excellence, working with integrity and undertaking continual learning
• Adhere to Best Practice Network and Supporting Education Group’s policies and standards
• Any other duties as may be required

About You

• Be reliable, hardworking and professional
• Possess an excellent customer service manner, both written and spoken
• Have the ability to organise, plan and prioritise time and tasks effectively
• Work well under pressure with the ability to deal with issues as they arise
• Competent using MS Office and Teams
• Demonstrate accuracy and attention to detail
• Highly numerate and literate
• Creative, innovative and able to solve problems

What we Offer

• 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays
• Health Cash Plan, once you’ve passed probation, which includes access to a private GP
• From day 1, free life insurance covering up to x4 your salary
• We’ll both add money into your pension pot after 3 months
• Choose what flexible benefits you want after you’ve passed probation – this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn
• Learning and development opportunities
• Volunteer days – 3 paid volunteer days a year, with 2 dedicated to Education

By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.