Business Applications Integration Analyst

Dale Farm Ltd; Belfast City District; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

25 days annual leave

Contributory pension

Life Assurance

Employee Assistance Programme

Maternity/Paternity leave

Job summary

Dale Farm Ltd is seeking a Business Applications Integration Analyst to support, develop, and improve key business systems across the organisation. You will deliver automation using Microsoft Power Platform and AI technologies, and you will collaborate with stakeholders to ensure reliable data exchange via APIs, file transfers, and web services.

Ideal candidates have 3-5+ years in application support across ERP, WMS, HR, payroll, and manufacturing environments, with strong SQL, problem-solving

Qualifications

• 3-5+ years supporting business applications.
• Experience at 1st, 2nd and 3rd line support.
• Strong analytical, troubleshooting and problem-solving skills.
• Hands-on with Power Automate and Power Apps.
• Knowledge of SQL and database technologies.
• Understanding of ERP systems, especially Dynamics 365 Business Central.
• Experience integrating systems via APIs, file transfers, EDI and web services.
• Exposure to AI tools such as Copilot or Azure AI services.
• Manufacturing, logistics or FMCG exposure.

Responsibilities

• Provide 1st-3rd line support for business applications.
• Develop and enhance business applications to meet operational and business requirements.
• Design, implement and support integrations between systems using APIs, file transfers, EDI, and web services.
• Develop automation solutions using Power Automate, Power Apps and AI technologies to improve efficiency.
• Maintain system documentation and collaborate with users, vendors and stakeholders to deliver effective technology solutions.
• Support and enhance key business systems including ERP, WMS, LIMS, HR, Payroll, Manufacturing, Logistics and Reporting platforms.
• 3-5+ years experience supporting business applications.
• Experience integrating systems using APIs, file transfers, XML, JSON, CSV, EDI, or web services.
• Exposure to AI tools such as Microsoft Copilot or Azure AI services.

Skills

3-5+ years experience

1st-3rd line support

Analytical thinking

Problem solving

SQL knowledge

API integrations

Power Platform (Power Automate/Power A

Tools

Power Automate

Power Apps

Microsoft Copilot

Azure AI services

Job description

Business Applications Integration Analyst

The Role

The Business Applications Integration Analyst is responsible for supporting, developing, and improving business applications and system integrations across the organisation. The role provides 1st, 2nd, and 3rd line support, resolves technical issues, develops application enhancements, and delivers automation solutions using Microsoft Power Platform and AI technologies.

Working closely with stakeholders, the analyst designs and supports integrations between systems, ensuring secure and reliable data exchange through APIs, file transfers, and other integration technologies. The role also drives process improvement by automating manual tasks, enhancing operational efficiency, and supporting key business systems including ERP, WMS, HR, Payroll, Manufacturing, Logistics, and Reporting solutions.

Success in the role requires strong application support, integration, SQL, problem-solving, and stakeholder management skills, with a focus on delivering practical technology solutions that improve business performance.

Key Responsibilities

• Provide 1st, 2nd and 3rd line support for business-critical applications, including incident management, troubleshooting and root cause analysis.
• Develop and enhance business applications to meet operational and business requirements.
• Design, implement and support integrations between systems using APIs, file transfers, EDI and web services.
• Develop automation solutions using Power Automate, Power Apps and AI technologies to improve efficiency and reduce manual processes.
• Maintain system documentation and collaborate with users, vendors and stakeholders to deliver effective technology solutions.
• Support and enhance key business systems, including ERP, WMS, LIMS, HR, Payroll, Manufacturing, Logistics and Reporting platforms.
• 3-5+ years supporting business applications.
• Experience supporting business applications at 1st, 2nd and 3rd line level.
• Strong analytical, troubleshooting and problem-solving skills.
• Hands-on experience with Microsoft Power Automate and Power Apps.
• Knowledge of SQL and database technologies.
• Understanding of ERP systems, particularly Microsoft Dynamics 365 Business Central or similar.
• Ability to gather business requirements, translate them into technical solutions and delivering application improvements.
• Strong communication and stakeholder management skills.
• Experience integrating systems using APIs, file transfers, XML, JSON, CSV, EDI, or web services.
• Exposure to AI tools such as Microsoft Copilot or Azure AI services.
• Manufacturing, logistics, supply chain, or FMCG exposure

Why Dale Farm?

We have a lot to offer at Dale Farm, not only to our farmer members that we support but also to our employees, and we are committed to a learning and development journey for all. In addition to a competitive salary commensurate with the role and our standard benefits such as 25 days annual leave plus bank holidays and contributary company pension, we also offer benefits such as Life Assurance, full wellbeing support through our Employee Assistance Programme, and enhanced Maternity and Paternity leave.

We promote an open and supportive culture which is based on our core values

Teamwork | Positivity | Resolve | Ambition | Curiosity | Accountability

You can find out more about life at Dale Farm on our LinkedIn and Facebook Career pages, and on our company website.

dalefarm.co.uk/careers

We are an Equal Opportunities Employer

Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted