Business Analyst, Salesforce Projects

arrayminds; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

arrayminds in London is seeking a Business Analyst to shape Salesforce requirements for UK clients. You will work directly with stakeholders to map processes and translate them into actionable user stories.

This role requires 3+ years as a BA with at least 2 Salesforce projects, experience in Agile and Jira, and Salesforce certification preferred. You will coordinate testing and training, and act as the bridge between client teams and delivery.

Qualifications

• 3+ years as a Business Analyst, with at least 2 on Salesforce projects.
• Experience with Agile delivery and tools such as Jira
• Salesforce Certified Business Analyst or Administrator preferred

Responsibilities

• Run stakeholder workshops and map current and future-state processes
• Write user stories with clear acceptance criteria
• Maintain the product backlog and support sprint planning
• Coordinate user acceptance testing and training
• Act as the bridge between client teams and our delivery team in India

Skills

Agile delivery

Stakeholder workshops

User story writing

Education

Salesforce Certified Business Analyst or Administrator

Tools

Jira

Job description

Business Analyst, Salesforce Projects

London, UK Full time 3+ years experience

Work directly with UK clients to understand their processes and shape them into clear, buildable Salesforce requirements.

What you will do

• Run stakeholder workshops and map current and future-state processes
• Write user stories with clear acceptance criteria
• Maintain the product backlog and support sprint planning
• Coordinate user acceptance testing and training
• Act as the bridge between client teams and our delivery team in India

What we are looking for

• 3+ years as a Business Analyst, with at least 2 on Salesforce projects
• Experience with Agile delivery and tools such as Jira
• Salesforce Certified Business Analyst or Administrator preferred