Business Analyst - Salesforce

Lorien; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

An established industry player is seeking a talented Business Analyst with a strong background in Salesforce. In this dynamic role, you will be the key link between sales, service, and marketing teams, ensuring that business needs are effectively translated into actionable insights. Your ability to facilitate workshops and discussions will be crucial in aligning priorities and driving successful CRM projects. If you are passionate about making a difference for internal users and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Experience working with Salesforce CRM and sales processes.
• Ability to adapt communication style based on audience.

Responsibilities

• Collaborate with stakeholders to identify and analyze business needs.
• Translate business requirements into actionable stories for the technical team.

Skills

Business Analysis

Salesforce CRM

Stakeholder Management

Workshop Facilitation

Communication Skills

Job description

Are you someone with business analysis experience specialising in working with Salesforce?

My large client is currently looking for a Business Analyst to own and shape the BA activities being the conduit and translator for my client's sales, service & marketing stakeholders and their multi-disciplinary team.

Some of your responsibilities will include:

• Collaborate with Sales, Service & Marketing stakeholders to identify and analyse business needs.
• Translate business requirements into clear, actionable stories for the technical team.
• Facilitate workshops and discussions to align priorities and outcomes.
• Lead business analysis efforts for CRM projects, ensuring alignment with organisational and department strategy.
• Support other BAs on the team by coordinating efforts and sharing best practices

The ideal candidate will have:

• You have experience working on Salesforce CRM system and/or Sales processes
• The idea of making a difference to our internal users excites you
• Your curiosity drives you to interrogate situations beyond the obvious
• You are able to adapt your approach and communication style based on your audience

If this role sounds of interest to you, please APPLY NOW!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.