Business Analyst - Process Improvement & Solutions

Advanced Supply Chain Group; Shrewsbury; On-site; GBP 40,000 - 55,000; Full time

Job summary

Reconomy is seeking a Business Analyst to identify business needs, improve processes, and deliver value through technology solutions. This full-time, permanent role sits within Operations & Transport, with a focus on driving efficiency and user experience across multiple projects.

The successful candidate will map current processes, document requirements, and translate them into actionable specifications, collaborating with senior stakeholders to realise measurable improvements.

Qualifications

• The candidate can work autonomously and manage expectations.
• Excellent communication skills to translate complex needs into practical solutions.
• Strong analytical and problem solving abilities to evaluate options and drive decisions.
• Experience mapping user journeys, business processes and workflows to improve efficiency and UX.
• Track record identifying process and system improvements with measurable benefits.
• Ability to navigate integrated systems and understand cross-platform interactions.
• Experience working with commercial, finance or sales order processing functions.

Responsibilities

• Engage with stakeholders to understand, analyse, and document current and future business processes.
• Gather, validate, and document business requirements, ensuring solutions align to business needs.
• Translate business requirements into detailed user stories, functional specifications, or other documentation.
• Identify opportunities to improve processes, systems, and ways of working.
• Support the evaluation of potential solutions, including third-party applications where appropriate.
• Collaborate with stakeholders to assess benefits, risks and business value.
• Facilitate workshops, meetings, and discussions to gather requirements and build consensus.
• Support testing activities, ensuring solutions meet requirements and are fit for purpose.
• Develop and maintain process documentation, user guides, and supporting materials.
• Contribute to successful business change by supporting implementation and adoption.

Skills

Autonomy

Communication

Analytical skills

Process mapping

Business analysis

Requirements gathering

User journey mapping

Integrated systems

Commercial/Finance experience

Job description

Reconomy is seeking a Business Analyst to identify business needs, improve processes, and deliver value through technology solutions. This full-time, permanent role sits within Operations & Transport, with a focus on driving efficiency and user experience across multiple projects.

The successful candidate will map current processes, document requirements, and translate them into actionable specifications, collaborating with senior stakeholders to realise measurable improvements.