business analyst for digital products

Enfint; Greater London; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Staff discount on H&M Group brands

Participation in H&M Incentive Program

Up to 20 days holiday

Annual health checks

Pension scheme

Benefits hub discounts

Cycle to work scheme

Discounted gym membership

Employee assistance via Retail Trust

Private health and dental care

Job summary

COS ищет аналитика бизнеса/Delivery Lead в Лондон с опытом управления бэклогом и организацией agile-церемоний. Ваша задача — обеспечивать надёжную связь между бизнес-требованиями и технической командой, координировать встречи с заинтересованными сторонами и поддерживать качество данных.

Работа в гибридном формате: три дня в офисе и два дня удаленно, с акцентом на сотрудничество с Product Manager, инженерной и UX/UI командами.

Qualifications

• Опыт работы бизнес-аналитиком или Delivery Lead.
• Умение писать и документировать задачи в Jira.
• Управление бэклогом и взаимодействие с Product Manager.
• Опыт работы с техническими и бизнес-стейкхолдерами.
• Свободное владение английским языком.
• Умение анализировать данные и принимать решения.

Responsibilities

• Обеспечение управления Jira и улучшение руководящих принципов с вовлечением стейкхолдеров.
• Улучшение качества бэклога: подготовка готовых к разработке user stories.
• Проведение agile-церемоний: refinement, планирование спринтов, стендапы, ретроспективы.
• Поддержка Product Manager в организации встреч с заинтересованными сторонами.
• Координация с операционными и инженерными командами для инцидент-менеджмента.
• Проведение обучений и адаптация для новых сотрудников/консультантов.
• Работа с UX/UI, чтобы требования были отражены в UX.
• Согласование данных и метрик между аналитиками и инженерами.
• Реализация фич в соответствии с бизнес-целями и техническими ограничениями.
• Ведение Confluence и дашбордов статуса требований.

Skills

Jira

Confluence

Backlog management

Stakeholder collaboration

Requirements gathering

Agile ceremonies

English proficiency

Job description

Описание: COS offers ready-to-wear clothing and accessories focused on exceptional quality, lasting design, craftsmanship, innovation, and contemporary fashion.

Задачи

Secure Jira governance and improve guidelines while ensuring stakeholders are onboarded and delivering to expectations; Improve backlog health by increasing the percentage of well-defined user stories ready for development; Facilitate agile ceremonies, including backlog refinement sessions, and ensure development tasks are well-defined and actionable; Support the Product Manager in organising and leading stakeholder meetings and non-technical workshops; Coordinate with operational and development teams to resolve incidents and maintain system performance; Host knowledge transfer sessions and onboarding support for new team members or external consultants; Engage with UX/UI design teams to ensure business requirements are reflected in user experiences; Work with Data Analysts and Engineers to ensure data definitions and metrics are consistent and trustworthy; Lead the creation and delivery of feature requests in alignment with business goals and technical feasibility; Participate in daily stand-ups, sprint planning, retrospectives, and demos; Maintain Confluence pages and dashboards tracking requirement status, business rules, and changes.

Требования

Experience as a Business Analyst or Delivery Lead; Proficient in Jira and Confluence; Proactively identify risks and blockers to drive continuous improvements; Skilled in writing and managing Jira tickets with thorough documentation of development work, bugs, and enhancements; Experienced in managing backlog priorities, owning backlog grooming, collaborating with the Product Manager, and contributing to feature and issue prioritisation; Skilled in collaborating with technical and business stakeholders to gather requirements, address risks, and align upcoming initiatives; Fluent in written and spoken English; Able to produce accurate, high-quality work, prioritise effectively, meet deadlines, and remain resilient under pressure; Able to analyse issues logically, use data and evidence to guide decisions, and anticipate and address issues; Able to communicate technical or complex points clearly and keep stakeholders informed; Able to collaborate constructively, share knowledge, support teammates, and accept feedback professionally; Adaptable, curious, and able to learn new tools and processes quickly.

Условия

• Full-time permanent contract based at the Head Office in London;
• Three days per week at the office and two days per week working remotely;
• Staff discount on H&M Group brands in stores and online;
• Participation in the H&M Incentive Program;
• Up to 20 days holiday;
• Annual health checks;
• Pension scheme;
• Discounts on activities and financial and lifestyle products via the benefits hub;
• Cycle to work scheme;
• Discounted gym membership;
• Employee assistance via Retail Trust;
• Private health and dental care.