business analyst for affordable housing

Notting Hill Genesis; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Generous pension scheme

Health cash plan

Employee assistance programme

Life assurance

Job summary

Notting Hill Genesis ищет специалиста по анализу бизнеса для сбора требований, анализа процессов и координации изменений в рамках крупных программ.

Кандидат будет работать с межфункциональными командами, документировать решения и обеспечивать качество внедрений в London и окрестностях, включая гибридный формат работы после периода испытательного срока.

Qualifications

• Доказанный опыт в бизнес-анализе, сборе требований и повышении эффективности.
• Опыт поддержки тестирования, обучения и внедрения новых систем/сервисов.
• Умение представлять сложную информацию ясно и аналитически.
• Хорошие IT-навыки и умение работать с данными и отчетностью.
• Возможна квалификация в области бизнес-анализа; рассматриваются кандидаты, планирующие дальнейшее образование.

Responsibilities

• Оценка ресурсов и бюджета, необходимых для реализации изменений.
• Изучение, оценка и документирование бизнес-процессов с кросс-функциональными командами.
• Оптимизация ресурсов и балансировка затрат, качества и результатов.
• Сотрудничество со стейкхолдерами для выявления проблем и формирования решений.
• Сбор, определение и приоритизация требований и пользовательских историй, оформление_sign-off.
• Подготовка критериев приемки и обеспечение прослеживаемости от идеи до реализации.
• Планирование тестирования и обеспечение соответствия целям приемки.
• Руководство тестированием и контролем качества, совместно с поставщиками и бизнес-лидерами.
• Поддержка обучения, инструкций и передачи проекта в BAU.
• Управление небольшими проектами в рамках программ.

Skills

Business analysis

Requirements gathering

Process improvement

Stakeholder management

Communication

Testing support

MS Visio

Reporting systems

Education

Business analysis qualification

Tools

MS Visio

Job description

Описание:

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners. It is one of London’s largest housing associations, acting as both a landlord and a developer, with more than 65,000 homes and around 1,800 employees.

Задачи:

• Assess the resources and budget required to deliver change
• Investigate, evaluate, and document business processes with cross-functional teams
• Identify opportunities for change and value for money by optimising resources and balancing cost, quality, and outcomes
• Collaborate with cross-functional teams and stakeholders to understand pain points, gather insights, and co-create solutions
• Gather, define, and prioritise requirements and user stories through workshops, interviews, and user insights, and obtain sign-off from the project board and key stakeholders
• Produce and agree acceptance criteria with stakeholders and sponsors, ensuring traceability from idea to delivery
• Plan testing to ensure objectives and outcomes meet agreed acceptance criteria
• Lead testing activities and quality assurance, from test scripts to outcomes, working with suppliers and business leaders
• Support training, user guides, and handover to ensure a smooth transition to business-as-usual
• Manage small-scale projects or significant workstreams within larger programmes, following the organisation’s standard methodology

Требования:

• Proven experience in business analysis, requirements gathering, and process improvement
• Strong communication and stakeholder management skills
• Experience supporting the testing, training, and implementation of new systems or services
• Strong analytical skills and the ability to present complex information clearly
• Excellent IT skills, including MS Visio, data, and reporting systems
• A relevant qualification may be required, subject to confirmation of legislative changes; candidates who are not already qualified may be expected to study towards a professional qualification
• Будет плюсом: a business analysis or process improvement qualification

Условия:

• Flexible working opportunities may be available after a qualifying period
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements; a qualifying period may apply
• Free confidential advice and counselling through an employee assistance programme
• Health cash plan
• Staff discounts at hundreds of retailers, gyms, restaurants, entertainment venues, days out, and on insurance
• Interest‑free season ticket, tenancy deposit, and training loans
• Cycle to work scheme
• Life assurance worth four times annual salary
• Assessment for successful candidates, followed by an interview