Business Analyst: E‑Commerce & Dynamics 365 Transformation

Free-Work UK; Skelmersdale; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Holiday

Pension

Job summary

Free-Work UK is seeking an experienced Business Analyst for an E-Commerce & Microsoft Dynamics 365 role in Spalding, Lincolnshire. You will bridge business stakeholders and technical teams, gathering requirements and mapping processes to support a large-scale digital transformation for customer-facing platforms.

The role focuses on integrating Microsoft Dynamics 365 with e-commerce platforms, driving change, supporting UAT and agile delivery, and translating business needs into clear solutions

Qualifications

• Proven experience as a Business Analyst within digital transformation programmes.
• Experience delivering projects involving Microsoft Dynamics 365.
• Knowledge of e-commerce platforms and online customer journeys.
• Strong stakeholder management and workshop facilitation skills.
• Experience with Agile delivery methodologies, user stories and process mapping.

Responsibilities

• Gather, analyse and document business and functional requirements.
• Lead stakeholder workshops and facilitate business discussions.
• Support the implementation and integration of Microsoft Dynamics 365 solutions.
• Analyse current and future business processes, producing process maps and gap analyses.
• Work closely with development, testing and project delivery teams.
• Support UAT, change management and user adoption activities.

Job description

Free-Work UK is seeking an experienced Business Analyst for an E-Commerce & Microsoft Dynamics 365 role in Spalding, Lincolnshire. You will bridge business stakeholders and technical teams, gathering requirements and mapping processes to support a large-scale digital transformation for customer-facing platforms.

The role focuses on integrating Microsoft Dynamics 365 with e-commerce platforms, driving change, supporting UAT and agile delivery, and translating business needs into clear solutions