Business Analyst

CB Consulting; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

CB Consulting is seeking an experienced Business Analyst / Business Change professional to support an HR and IT transformation programme. You will work with HR, IT and business stakeholders to understand current processes, identify opportunities for improvement and help deliver change that drives service quality and operational performance.

The role involves facilitating workshops, documenting requirements, mapping future-state models and supporting business cases and change readiness across a

Qualifications

• Proven experience as a Business Analyst or Business Change professional within HR, IT or business transformation programmes.
• Strong stakeholder engagement, requirements gathering and process mapping skills.
• Experience supporting process improvement and organisational change.
• Excellent analytical, communication and facilitation skills.
• Ability to work collaboratively across business and technical teams.
• Experience with HR systems, HRIS implementations or digital transformation.
• Familiarity with change management methodologies and business readiness activities.
• Experience working in complex, multi-stakeholder environments.

Responsibilities

• Engage with HR, IT and business stakeholders to understand requirements and business needs.
• Analyse current-state processes and define future-state operating models.
• Facilitate workshops, gather requirements and document business processes.
• Identify process improvements, gaps, risks and opportunities for change.
• Support the development of business cases, functional requirements and change impact assessments.
• Work collaboratively with project managers, technical teams and change professionals to support implementation.
• Assist with stakeholder engagement, communications, training and adoption activities where required.
• Track actions, dependencies and business readiness throughout the transformation lifecycle.

Skills

Stakeholder engagement

Requirements gathering

Process mapping

Process improvement

Organisational change

Analytical thinking

Communication

Facilitation

Collaboration

Tools

HRIS

Job description

We are seeking an experienced Business Analyst / Business Change professional to support an HR and IT transformation programme. The successful individual will work with business and technical stakeholders to understand current processes, identify opportunities for improvement and support the delivery of transformation initiatives.

Key Responsibilities

• Engage with HR, IT and business stakeholders to understand requirements and business needs.

• Analyse current-state processes and define future-state operating models.

• Facilitate workshops, gather requirements and document business processes.

• Identify process improvements, gaps, risks and opportunities for change.

• Support the development of business cases, functional requirements and change impact assessments.

• Work collaboratively with project managers, technical teams and change professionals to support implementation.

• Assist with stakeholder engagement, communications, training and adoption activities where required.

• Track actions, dependencies and business readiness throughout the transformation lifecycle.

Essential Experience

• Proven experience as a Business Analyst or Business Change professional within HR, IT or business transformation programmes.

• Strong stakeholder engagement, requirements gathering and process mapping skills.

• Experience supporting process improvement and organisational change.

• Excellent analytical, communication and facilitation skills.

• Ability to work collaboratively across business and technical teams.

Desirable

• Experience with HR systems, HRIS implementations or digital transformation.

• Familiarity with change management methodologies and business readiness activities.

• Experience working in complex, multi-stakeholder environments.

The ideal candidate will be practical, collaborative and outcome-focused, able to bring clarity to complex challenges and deliver change that improves service quality and operational performance.