Business Analyst - Contractor

JR United Kingdom; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the energy sector is seeking a Business Analyst to support the transformation of their service model. This role involves defining service requirements, facilitating workshops, and ensuring operational readiness for new service delivery. Ideal candidates will have strong analytical skills and experience in regulatory environments. Join a team committed to promoting equality and diversity.

Qualifications

• Considerable experience as a Business Analyst in regulatory environments.
• Strong analytical and problem-solving skills.

Responsibilities

• Lead the definition and documentation of service requirements and KPIs.
• Support procurement activities and governance frameworks.

Skills

Analytical

Problem-Solving

Collaboration

Job description

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Client:

Retail Energy Code Company

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

Business Analyst (Contractor)

Location: Remote/Hybrid (Meetings in London as required, potential for ad hoc co-location with Project Team / Service Provider(s))

About us

The Retail Energy Code Company (RECCo) was established as the corporate vehicle for ensuring the proper, effective, and efficient implementation and ongoing management of the Retail Energy Code (the REC). The REC is a set of detailed rules and governance arrangements designed to ensure the effective and efficient operation of the competitive energy supply market.

The REC Code Manager is responsible for overseeing the day-to-day operations of the REC and ensuring that industry participants comply with their code obligations. RECCo currently partners with service providers to deliver the REC Code Manager services.

As part of our Code Manager Evolution programme, we are evolving the REC Code Manager service model. The future model will combine outsourced service delivery with RECCo-led activities, built on strong service design, integrated oversight, and an emphasis on data-driven assurance.

To support this strategic transformation, we are looking for a skilled Business Analyst to join our project team. This is an exciting opportunity to help shape and deliver key aspects of the new service model, ensuring continuity, quality, and enhanced outcomes for market participants across the retail energy sector.

Working closely with RECCo’s Transformation team and key stakeholders, the Business Analyst will play a vital role in refining service definitions, supporting sourcing and procurement activity, and ensuring operational readiness for the next phase of REC service delivery.

The Role

The Business Analyst will play a pivotal role in translating strategic and operational needs into clear, robust service requirements to support the Code Manager service. Working closely with RECCo’s project team and subject matter experts, the BA will drive out service definitions, support sourcing and procurement activity, and ensure readiness for implementation, working across multiple outsourced functions and RECCo-led responsibilities.

What you'll do

• Lead the definition, refinement, and documentation of service requirements, KPIs, roles, responsibilities, and interfaces across key Service Provider functions.
• Develop and maintain end-to-end service and process models, including value chain mapping and integration points between RECCo, service providers, and other stakeholders.
• Facilitate structured workshops with internal teams and external parties to validate, refine, and finalise service and process requirements.
• Support procurement activities, including preparing input for change requests, sourcing documents, and supporting evaluation processes.
• Contribute to the development of governance, oversight, and performance management frameworks to underpin future service delivery.
• Maintain robust traceability between current operational processes (e.g., LWIs, User Guides) and new or evolving requirements.
• Assist in defining future service oversight and assurance models to ensure quality, risk management, and accountability.
• Support contingency planning activities for key service areas, contributing to the development of fallback options as needed.
• Produce high-quality documentation and analysis to support internal decision-making, governance processes, and executive reporting.
• Work flexibly across a portfolio of workstreams, adapting to shifting priorities and ensuring delivery against project timelines.

About you

• Considerable experience as a Business Analyst within regulatory, market governance, or assurance environments.
• Experience defining and documenting end-to-end business processes, service requirements, KPIs, and controls.
• Experience developing and reviewing procurement documents and detailed requirements to support procurement activities.
• Strong understanding of risk management, assurance processes, or compliance frameworks in energy, utilities, or other regulated markets.
• Proven ability to work collaboratively across multiple teams and organisations, managing complex stakeholder environments.
• Strong analytical and problem-solving skills, with the ability to work with ambiguity and drive clarity.
• Excellent documentation and presentation skills, with experience producing requirements packs and procurement documents.
• Highly organised, with experience maintaining detailed project artefacts and supporting structured governance processes.
• Comfortable working with digital service providers and understanding system/data integration points.

Ideally you'll also

• Have knowledge of the Retail Energy Code framework and obligations.
• Understand major change programmes like MHHS (Market-wide Half Hourly Settlement).

Our commitment

At RECCo we are committed to cultivating an environment that promotes equality, diversity, and inclusion. We want you to bring your authentic self to work every day and feel comfortable being you, no matter your age, gender identity, ethnicity, religion, disability status or otherwise.