Project Management Apprenticeship Coach

QA; Glasgow; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

27 days Annual Leave

Private Medical Insurance

Pension Scheme

Employee Discounts

Job summary

QA seeks a Project Management Apprenticeship Coach to support and mentor learners from level 4 to Degree level 6 using remote delivery. You will liaise with Digital Learning Advisors and Quality Assurance Consultants to ensure timely progression and high-quality outcomes.

Work involves coaching across varied organisations, providing detailed feedback, and enabling learners to maximise the benefits of the VLE. QA supports wellbeing, development days, and ongoing training for staff.

Qualifications

• Proven industry experience delivering projects across the full project lifecycle.
• Ability to translate practical delivery into effective apprentice coaching and support.
• Strong stakeholder management across diverse groups.
• Hands‑on experience developing and controlling project scope, schedules and resources.

Responsibilities

• Coach and support an agreed caseload of learners from level 4 to Degree level 6 in small organisations and corporate environments.
• Provide clear, detailed written feedback on learning activities and goal completion.
• Engage with employer and learner to update progress and plan progression.
• Hold regular remote review meetings and monitor learner progress.
• Provide timely documentation and reports in line with KPIs.

Skills

Coaching

Remote work

Stakeholder management

Feedback delivery

Time management

Organisation

Tools

VLE/digital learning tools

Remote coaching tools

Job description

About The Role

Project Management Apprenticeship Coach

Home Based

Your Role:

You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.

Key Responsibilities:

Contribute to the Delivery of Excellent Learning Experiences

• Coach and support an agreed caseload of learners from level 4 to Degree level 6 in smaller organisations and corporate environments
• Work with internal Digital Learning Advisors, other DLC’s and Learning Specialists to provide a link between the classroom and their online learning.
• Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time.
• Provide clear and detailed written feedback on learning activities and goal completion ensuring learners are aware and adhere to their 20% off-the-job obligation.
• Leverage a ‘many-to-many’ mind‑set and utilise technology effectively and safely to deliver cohort‑wide online coaching.
• Professionally engage with both employer and learner to update on progress and plan for realistic progression. Deal with more complex customer questions and complaints in line to Company policy.
• Enable learners to navigate and leverage the benefits of the VLE to enhance their learning journey.

Deliver Impactful and Inspiring 1-2-1 Coaching

• Through remote working practice, you must observe, review and provide feedback on evidence produced by learners to ensure it is of the appropriate standard to reflect the learner’s knowledge, skills and behaviour and meet the needs of the Awarding Organisation
• Adhere to and apply quality assurance procedures when reviewing all components of the standards/framework to minimise referrals and meet deadline
• Hold regular remote review meetings and build a positive relationship with the employer, line manager and mentor to monitor learner progress and plan progression
• Support learners online across a variety of modules specifically helping them apply their skills to their current job roles.
• Utilise effective and proactive online communication techniques to validate task requirements and diagnose areas for learner improvement.

Internal collaboration

• Provide timely and accurate documentation, management information, and reports in line with agreed business processes and KPIs
• Take ownership of own development ensuring Continuous Professional Development (CPD) is kept up to date
• Assist with projects to support internal and external team needs
• Work with your manager to identify and develop further business prospects

Your Experience:

• Excellent communication and coaching skills
• Self‑motivated with a customer centric focus
• Able to diagnose learner needs and adapt to their requirements in a remote environment
• Guide and influence issue resolution
• Strong planning and organising skills
• Ability to solve problems using experience and knowledge to overcome barriers
• Experience in management and effective use of remote intervention
• Skilled in delivering motivational, balanced and constructive feedback
• Attention to detail with strong administrative skills
• Able to manage own time and prioritise appropriately
• Able to work from a QA office base 2 days each calendar month if required

A key part of the role is to provide learners with feedback and support on Project Management theories and practical application. It is therefore important that you have:

• Proven industry experience delivering projects across the full project lifecycle, with the ability to translate practical delivery experience into effective apprentice coaching and support.
• Demonstrable experience reviewing and validating business cases, ensuring projects remain aligned to organisational objectives and deliver value.
• Strong stakeholder management experience, including influencing, communicating and collaborating across diverse stakeholder groups, and coaching apprentices in these capabilities.
• Hands‑on experience developing and controlling project scope, schedules, milestones, delivery plans and resources using recognised project management approaches.
• Proven experience managing project risks, issues, change controls and governance processes, supporting informed decision‑making and successful delivery.
• Commercial and analytical experience monitoring project budgets, forecasts, performance data and variances, and reporting against agreed KPIs.
• Evidence of reflective practice, including capturing lessons learned, driving continuous improvement, and embedding sustainability and performance goals into future project delivery.

About Us

What We Offer

Wellbeing & benefits

Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:

• 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
• Holiday Buying scheme
• Medicash plan, Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2 Charity days per year
• Pension Scheme
• Early Friday Finish at 4pm

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too! You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world‑class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.

As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

A little about QA

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission

We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort‑based modalities to apply skills at pace and at scale. Our unique end‑to‑end learning solutions draw from deep expertise across Apprenticeships, Instructor‑led training, Self‑paced Learning and Blended Learning.

https://www.qa.com/about/careers/