Business Analyst (Agile Delivery)

Scrumconnect Ltd; Newcastle upon Tyne; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Flexible working arrangements

Diversity & Inclusion program

Disability Confident employer

Job summary

Scrumconnect Consulting in Newcastle upon Tyne is seeking a Business Analyst to map and improve processes within an agile delivery team.

You will define as-is and to-be processes, map data flows, design new procedures, and manage changes to the core product, while writing and maintaining Jira tickets.

Candidates with UK public sector BA experience and a recognised BA qualification are encouraged to apply, with flexible working options.

Qualifications

• Proven experience as a Business Analyst in agile delivery.
• Strong process mapping and data flows understanding.
• Experience with change management and impact assessment.
• Experience writing user stories and managing backlogs in Jira.
• Excellent communication and stakeholder management skills.
• UK public sector experience and BA qualification required.

Responsibilities

• Define as-is and to-be processes.
• Map operational and technical processes and data flows.
• Design and document new operational and technical processes.
• Manage change and assess impact on the core product.
• Write and maintain Jira tickets for the delivery team.
• Work as part of a multidisciplinary agile team.

Skills

Business Analysis

Agile Delivery

Process Mapping

Change Management

User Stories

Backlog Management

Stakeholder Management

Jira

Public Sector Experience

Communication

Education

BCS International Diploma in Business Analysis

Tools

Jira

Job description

Newcastle upon Tyne, United Kingdom | Posted on 06/11/2026

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.

We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.

We are looking for a Business Analyst to map and improve operational and technical processes within an agile delivery team. You will define how things work today and how they should work in the future, including complex data flows, and help manage changes to the core product.

What you will do

Define as-is and to-be processes.

Understand and map operational and technical processes, including complex data flows.

Design and document new operational and technical processes.

Manage change and assess its impact on the core product.

Write and maintain Jira tickets for the delivery team.

Work as part of a multidisciplinary agile team.

What you will bring

Proven experience as a Business Analyst in agile delivery.

Strong process mapping skills, including technical processes and data flows.

Experience in change management and impact assessment.

Experience writing user stories and managing backlogs in Jira.

Strong communication and stakeholder management skills.

UK public sector experience.

A recognised business analysis qualification, such as the BCS International Diploma in Business Analysis.

Diversity and Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported.

We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements.

As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.