Business Analyst

Scrumconnect Consulting; Newcastle upon Tyne; On-site; GBP 45,000 - 65,000; Full time

Job summary

Scrumconnect Consulting seeks an experienced Business Analyst to join an agile delivery team building digital services for UK government clients. You’ll translate business needs into clear requirements, user stories and acceptance criteria, collaborating with stakeholders and technical teams.

BPSS clearance or eligibility, strong stakeholder management, and proficiency with Jira/Confluence are essential. Experience in data flows, BPMN and public sector delivery will help you succeed in this role.

Qualifications

• BPSS clearance or eligibility.
• Proven BA experience in an agile environment with user stories and acceptance criteria.
• Experience documenting as-is and to-be processes and data flows.
• Strong analytical and investigative skills.
• Strong stakeholder management and workshop facilitation skills.
• Excellent written and verbal communication skills.
• Experience with Jira and Confluence or similar tools.
• Experience in UK government/public sector digital delivery and knowledge of the GDS Service Standard.
• Experience on data-related projects with data engineering/analytics teams.
• Process modelling skills (e.g., BPMN).
• Business analysis certification (BCS or IIBA).

Responsibilities

• Understand and clarify stakeholder needs and map to business priorities.
• Gather, analyse and document requirements as user stories, acceptance criteria, use cases and process flows.
• Analyse current processes and identify gaps and design the future state.
• Run workshops, interviews and discovery sessions with stakeholders.
• Prioritise and refine the backlog with the Product Owner.
• Support testing and user acceptance to ensure delivered works meet needs.
• Turn findings into clear documentation for decisions, delivery and governance.
• Ensure requirements align with data protection, governance and security standards (GDPR).

Skills

Stakeholder management

Workshop facilitation

Analytical skills

Communication

Agile experience

Education

BCS/IIBA certifications

Tools

Jira

Confluence

Job description

Scrumconnect Consulting is a UK national, award-winning SME digital consultancy with over 300 consultants across the UK. We partner with public sector organisations to design and deliver impactful, user-centred digital services that improve millions of lives.

We place equal importance on our people, culture and work-life balance as we do on delivering high-quality services. Collaborative, entrepreneurial and problem-solving by nature, we build high-performing teams that drive sustainable digital transformation.

Why Work with Us: 3 Ways We're Different

• We're not just a consultancy; we're a community, with a strong culture of learning, knowledge-sharing and continuous improvement.
• Our consultants are highly experienced, typically bringing 10+ years of expertise in solving complex problems.
• We build handpicked, high-performing teams with strong empathy, trust and a user-first mindset.

The Role

We're looking for an experienced Business Analyst to join an agile delivery team building digital services for UK government clients.

You’ll act as the link between stakeholders and technical teams, making sure business needs are understood, clarified and turned into clear requirements.

Key Responsibilities

• Work with stakeholders to understand and clarify what needs to be done, and tie it to business priorities.
• Gather, analyse and document requirements as user stories, acceptance criteria, use cases and process flows.
• Analyse current ("as-is") processes and systems, identify gaps and inefficiencies, and design the future ("to-be") state.
• Run workshops, interviews and discovery sessions with business and technical stakeholders.
• Work with the Product Owner to prioritise and refine the backlog.
• Support testing and user acceptance, and check that what is delivered meets the need.
• Turn findings into clear documentation that supports decisions, delivery and governance.
• Keep requirements in line with data protection, governance and security standards, such as GDPR.

What We're Looking For

• BPSS clearance (or the ability to obtain it).
• Proven experience as a Business Analyst in an agile environment, writing user stories and acceptance criteria.
• Experience documenting as-is and to-be processes and data flows.
• Strong analytical and investigative skills.
• Strong stakeholder management and workshop facilitation skills.
• Excellent written and verbal communication skills, with the ability to explain complex findings clearly.
• Experience with Jira and Confluence or similar tools.
• Experience in UK government or public sector digital delivery, and knowledge of the GDS Service Standard.
• Experience on data-related projects, working with data engineering and analytics teams.
• Process modelling skills (for example, BPMN).
• Business analysis certification (for example, BCS or IIBA).

Why Join Scrumconnect Ltd?

As part of our team, you will benefit from:

• Exposure to major public sector digital transformation programmes.
• A collaborative and inclusive working culture, with a strong focus on learning and knowledge-sharing.
• Opportunities for learning, development and certification.
• Work-life balance and flexible working.

Diversity and Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued and supported.

We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.