Business Analyst

TyneStack Ltd; Newcastle upon Tyne; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

TyneStack Ltd in Newcastle upon Tyne is seeking an experienced Business Analyst to join its Change function. You will gather and translate business requirements, map processes and support delivery of technology and business change initiatives.

You'll work with stakeholders, PMs and technical teams across Agile and Waterfall environments, facilitating workshops and owning requirements through the project lifecycle to deliver measurable business value.

Qualifications

• 3+ years of commercial Business Analysis experience.
• Proficient in gathering and documenting requirements.
• Experience mapping and improving business processes.
• Experience producing user stories and process flows.
• Experience working across Agile, Scrum and/or Waterfall delivery methodologies.
• Experience in financial services, wealth management or investment platforms.

Responsibilities

• Understand business needs and improvement opportunities with stakeholders.
• Gather, analyse and document business, functional and non-functional requirements.
• Map existing processes and identify improvement opportunities.
• Produce BRDs, process flows, use cases and user stories.
• Facilitate workshops and stakeholder interviews to validate requirements.
• Translate requirements into practical solutions for development teams.
• Support design, testing and implementation activities.
• Conduct impact assessments and support change initiatives.
• Work in Agile and Waterfall delivery environments to support outcomes.
• Review solutions and identify further improvements.

Skills

Requirements gathering

Process mapping

Stakeholder management

Workshop facilitation

Agile / Scrum / Waterfall

Documentation (BRD / use cases)

Education

IIBA/CBAP certification

Tools

Jira

Confluence

Azure DevOps

MS Visio

Job description

Business Analyst (Business Change / Requirements Gathering / Process Improvement)

Location: Newcastle upon Tyne | Hybrid (3 Days Office / 2 Days Home)

Type: Full-time, Permanent

Overview

An established financial services organisation is looking to appoint an experienced Business Analyst to join its Change function in Newcastle.

This is a varied role focused on understanding business needs, gathering and translating requirements, improving processes and supporting the successful delivery of technology and business change initiatives.

You'll work closely with business stakeholders, subject matter experts, Project Managers and technical teams to understand problems, challenge existing processes and ensure proposed solutions deliver genuine business value.

The position would suit a confident and organised Business Analyst who enjoys working across different teams, facilitating workshops and taking ownership of requirements throughout the project lifecycle.

Key Responsibilities

• Work with stakeholders to understand business needs, challenges and improvement opportunities
• Gather, analyse and document business, functional and non-functional requirements
• Map existing business processes and identify opportunities for improvement
• Produce clear documentation, including Business Requirements Documents, process flows, use cases and user stories
• Facilitate workshops, interviews and stakeholder meetings to gather and validate requirements
• Translate business requirements into practical solutions for development and technical teams
• Support solution design, development, testing and implementation activities
• Conduct impact assessments and support organisational change initiatives
• Work across Agile and Waterfall delivery environments to support successful project outcomes
• Review implemented solutions, assess their effectiveness and identify further improvements

Requirements

• Minimum 3 years of commercial Business Analysis experience
• Strong experience gathering, analysing and documenting business requirements
• Proven ability to map, review and improve business processes
• Experience producing user stories, process flows and requirements documentation
• Confident facilitating workshops and engaging with stakeholders across different business functions
• Experience supporting business change, transformation or technology projects
• Understanding of Agile, Scrum and/or Waterfall delivery methodologies
• Strong communication, analytical thinking and stakeholder management skills
• Previous experience within financial services, wealth management or investment platforms
• Experience working within a regulated environment
• Experience using Jira, Confluence, Azure DevOps or Microsoft Visio
• Understanding of the software development lifecycle
• Relevant Business Analysis qualifications or certifications

What's on Offer

• Hybrid working with three days per week in Newcastle
• Opportunity to work across varied business and technology change initiatives
• Exposure to a substantial financial services and technology environment
• Collaboration with experienced Project Managers, developers and business stakeholders
• Opportunity to contribute to process improvement and organisational transformation