Business Analyst

Scrumconnect Limited; Newcastle upon Tyne; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Flexible working

Learning and certification

Work-life balance

Job summary

Scrumconnect Limited is seeking an experienced Business Analyst to join an agile delivery team building digital services for UK government clients. You will act as the bridge between stakeholders and technical teams, converting business needs into clear requirements and user stories.

You will gather, analyse and document requirements, run workshops, and help prioritise the backlog with the Product Owner, ensuring compliance with data protection and security standards.

Qualifications

• Proven experience as a Business Analyst in an agile environment with clear requirements.
• Experience documenting as-is and to-be processes and data flows.
• Strong analytical and investigative skills.
• Excellent written and verbal communication; ability to explain complex findings.
• Experience with Jira and Confluence or similar tools.

Responsibilities

• Work with stakeholders to understand and prioritise what needs to be done.
• Gather, analyse and document requirements as user stories and acceptance criteria.
• Analyse current processes and design the future state with gaps closed.
• Run workshops and discovery sessions with business and tech stakeholders.
• Support backlog grooming with the Product Owner and ensure governance compliance.
• Ensure documentation aligns with data protection and security standards.

Skills

BPSS clearance

Business Analysis in Agile

User stories & acceptance criteria

As-is & To-be processes

Stakeholder management

Workshop facilitation

Communication skills

Tools

Jira

Confluence

Job description

About Scrumconnect Consulting

Scrumconnect Consulting is a UK national, award-winning SME digital consultancy with over 300 consultants across the UK. We partner with public sector organisations to design and deliver impactful, user-centred digital services that improve millions of lives.

We place equal importance on our people, culture and work-life balance as we do on delivering high-quality services. Collaborative, entrepreneurial and problem-solving by nature, we build high-performing teams that drive sustainable digital transformation.

Why Work with Us: 3 Ways We're Different

• We're not just a consultancy; we're a community, with a strong culture of learning, knowledge-sharing and continuous improvement.
• Our consultants are highly experienced, typically bringing 10+ years of expertise in solving complex problems.
• We build handpicked, high-performing teams with strong empathy, trust and a user-first mindset.

The Role

We're looking for an experienced Business Analyst to join an agile delivery team building digital services for UK government clients.

You’ll act as the link between stakeholders and technical teams, making sure business needs are understood, clarified and turned into clear requirements.

Key Responsibilities

• Work with stakeholders to understand and clarify what needs to be done, and tie it to business priorities.
• Gather, analyse and document requirements as user stories, acceptance criteria, use cases and process flows.
• Analyse current ("as-is") processes and systems, identify gaps and inefficiencies, and design the future ("to-be") state.
• Run workshops, interviews and discovery sessions with business and technical stakeholders.
• Work with the Product Owner to prioritise and refine the backlog.
• Support testing and user acceptance, and check that what is delivered meets the need.
• Turn findings into clear documentation that supports decisions, delivery and governance.
• Keep requirements in line with data protection, governance and security standards, such as GDPR.

What We’re Looking For

Essential:

• BPSS clearance (or the ability to obtain it).
• Proven experience as a Business Analyst in an agile environment, writing user stories and acceptance criteria.
• Experience documenting as-is and to-be processes and data flows.
• Strong analytical and investigative skills.
• Strong stakeholder management and workshop facilitation skills.
• Excellent written and verbal communication skills, with the ability to explain complex findings clearly.
• Experience with Jira and Confluence or similar tools.

Desirable:

• Experience in UK government or public sector digital delivery, and knowledge of the GDS Service Standard.
• Experience on data-related projects, working with data engineering and analytics teams.
• Process modelling skills (for example, BPMN).
• Business analysis certification (for example, BCS or IIBA).

Why Join Scrumconnect Ltd?

As part of our team, you will benefit from:

• Exposure to major public sector digital transformation programmes.
• A collaborative and inclusive working culture, with a strong focus on learning and knowledge-sharing.
• Opportunities for learning, development and certification.
• Work-life balance and flexible working.

Diversity and Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued and supported.

We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.