Business Analyst

Bibby Financial Services Ltd; Manchester; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Performance Bonus

Private healthcare for you and your/ a

Company pension scheme

Flexible benefits

Job summary

Bibby Financial Services Ltd is seeking a Business Analyst to join our Transformation Team in Banbury or Manchester. The role focuses on enabling change by collaborating with product owners, scrum teams, and stakeholders to understand needs, define requirements, and ensure solutions are designed and embedded.

In an agile environment, you will support TOM development, maintain traceability, and drive measurable business outcomes through effective analysis and continuous improvement.

Qualifications

• Proven ability to translate business needs into actionable requirements.
• Experience in business process design and requirements elicitation.
• Excellent interpersonal and communication skills.
• Familiarity with enterprise process mapping and project management tools.
• Experience working with Product Owners and Scrum Teams.

Responsibilities

• Refine and prioritise backlog items aligned with business goals.
• Facilitate workshops to elicit user stories, acceptance criteria and process improvements.
• Collaborate with cross-functional teams to ensure shared understanding.
• Support design of Target Operating Models and process maps.
• Document requirements in Agile formats (user stories, epics, flows).
• Drive data-informed decision making and traceability from objectives to outcomes.

Skills

Business analysis

Backlog refinement

Requirements elicitation

Interpersonal communication

Process mapping tools

Scrum & Product Owner collaboration

Education

Degree in BA/Engineering/Data Science

Job description

Business Analyst - Manchester orBanbury: Up to £55,000 - £60,000pa plus Performance Bonus & Benefits.

Bibby Financial Services are growing, and we’re looking for a Business Analyst to join our Transformation Team in Banbury. The Business Analyst will support the delivery of transformation and cross-functional initiatives within an Agile environment. This role focuses on enabling change by working closely with business change product owners, scrum teams, and stakeholders to understand business needs, define and refine requirements, and ensure solutions are effectively designed, built, and embedded.

At Bibby Financial Services (BFS), we’ve been helping small and medium-sized businesses thrive and grow since 1982. Working across 9 countries, we provide the funding and support that give our clients the confidence to take their next step, whether that’s expanding, innovating or breaking into new markets. We’re proud to be part of Bibby Line Group, a long-standing family business and one of the UK’s oldest independent companies

What you’ll be doing:

• Works with the Delivery Lead and the business product owners to refine and prioritize backlog items aligned with business goals.
• Facilitate workshops and discovery sessions to elicit user stories, acceptance criteria, and process improvements. Collaborate with cross-functional teams (Finance, Procurement, Legal, IT) to ensure shared understanding and alignment.
• Support the development of Target Operating Models (TOMs) and design process maps for current and future states.
• Capture and document business requirements in Agile-friendly formats (e.g., user stories, epics, process flows).
• Embed an insight-driven approach to business analysis, using data, customer feedback, and operational evidence to inform requirements, prioritisation, solution design, and decision making
• Support the definition, tracking, and measurement of business outcomes and benefits to ensure solutions deliver measurable value
• Maintain end-to-end traceability between business objectives, requirements, solution design, and delivered outcomes
• Conduct gap analysis and support iterative solution design and validation.
• Evaluate and decompose complex information into actionable insights.
• Drive continuous feedback loops between stakeholders and delivery teams.
• Apply Agile frameworks (Scrum, Kanban) to support iterative delivery and value realization.
• Maintain reusable assets such as templates, process maps, and documentation libraries.
• Support impact assessments, interface designs, and operational readiness activities.

Who are we looking for?

• Degree in BA, Engineering or Data Science
• Strong business analysis skillsProven track record of translating business needs into actionable requirements, with a view on strategic end state, beyond pain point remediation.
• Strong track record in business process design and requirements elicitation
• Excellent interpersonal & communication skills
• Ability to use enterprise process mapping tools & project management tools
• Experience working with Product Owners and Scrum Teams

What you’ll get in return:

• 25 days’ holiday plus bank holidays, increasing with service, with buy/sell options
• Performance BonusPrivate healthcare for you and your family
• Company pension scheme
• Flexible benefits (gym membership, tech, health assessments and more)
• Access to an online wellbeing centre
• Discounts with a wide range of retailers
• Plus, much more!

There’s no place quite like BFS and we’re proud of that. And it’s all down to you - you make us the people with which every ambitious business loves to work which is highlighted through our values: We partner with customers for long term success, We redefine what’s possible, We deliver what matters, when it matters and We support each other to be our best.

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the Recruitment process