Business Analyst

TrueNorth®; Manchester; Remote; GBP 50,000 - 60,000; Full time

Job summary

TrueNorth® is recruiting a Business Analyst for a predominantly remote role supporting a government digital service that helps people nearing the end of life access essential financial support. The position involves collaboration sessions roughly every two months and occasional stakeholder visits in the UK.

Hubs include Newcastle, Leeds, Manchester, Blackpool, Sheffield or Birmingham, with a focus on improving digital journeys and making processes more accessible across government departments.

Qualifications

• Civil Service experience and experience working with stakeholders across government departments.
• Strong workshop facilitation and requirements gathering skills.
• As-is/to-be process mapping and business process improvement.
• Experience defining epics, features, user stories and acceptance criteria.
• Agile backlog refinement and prioritisation.
• Confidence bridging business and technical teams.

Responsibilities

• Help improve digital journeys and simplify medical evidence submission processes.

Skills

Civil Service experience

Stakeholder management

Workshop facilitation

Requirements gathering

As-is / to-be mapping

User stories & acceptance criteria

Agile backlog refinement

Business-technical bridging

Job description

Looking for a predominantly remote BA opportunity where your work can make a meaningful difference?

We’re recruiting a Business Analyst to support a government digital service that helps people nearing the end of life access essential financial support.

The opportunity

Predominantly remote, with collaboration sessions approximately every two months and additional stakeholder visits as required, potentially monthly

Hubs: Newcastle, Leeds, Manchester, Blackpool, Sheffield or Birmingham

What you’ll bring

• Civil Service experience and experience working with stakeholders across government departments
• Strong workshop facilitation and requirements gathering skills
• As-is/to-be process mapping and business process improvement
• Experience defining epics, features, user stories and acceptance criteria
• Agile backlog refinement and prioritisation
• Confidence bridging business and technical teams

You’ll help improve digital journeys, simplify medical evidence submission processes and support a more accessible service.