Business Analyst (Technology) - Newcastle

慨正橡扯; Newcastle upon Tyne; On-site; Full time

Job description

Job Description

Technical Business Analyst

Location: Newcastle

Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. The above information relates to a specific client requirement.

Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office three days per week.

You are invited to learn, grow and advance in an innovative environment that thrives on shared success, diverse thinking, and offers boundaryless opportunities to drive your career.

Role Overview: We are seeking a Technical Business Analyst to join our software delivery team. In this role, you’ll act as the bridge between business stakeholders and the development team, translating business requirements into clear, actionable technical specifications.

Responsibilities

• Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data‑driven recommendations and reports to executives and stakeholders.
• Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams.
• Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change.
• Prepare and co‑ordinate business activities to support large implementations.
• Ensure business is operationally ready to support the target operating model.
• Lead business change activities, building communications and designing training plans to support change.
• Support testing by reviewing scripts, triaging defects and assisting with test queries.
• Collaborate with UX/UI designers, developers, and testers throughout the software development lifecycle.
• Participate in and facilitate Agile ceremonies (sprint planning, backlog refinement, stand‑ups).
• Assist in prioritising the product backlog in alignment with value, risk, and dependencies.
• Identify and communicate technical constraints, risks, and dependencies to the team and stakeholders.
• Work with cross‑functional teams and roles including developers, testers, UX, product, live services, DevOps, and technical architects.
• Apply foundational knowledge of APIs, databases, and system integration concepts.

Qualifications

• 1.5–5 years of experience as a Business Analyst in a software delivery or technology environment.
• Experience working with cross‑functional teams and roles (developers, testers, UX, product, live services, DevOps, technical architects).
• Basic understanding of APIs, databases, and system integration concepts.
• Establishing and implementing mechanisms to measure and deliver benefits.
• Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use.
• The ability to understand business change needs, and to assess the business impact of those changes, capturing, analysing and documenting requirements.
• Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN.
• Utilising one or more tools such as JIRA, Confluence, Visio or Excel.
• Demonstrated experience with Agile (Scrum/Kanban) or Waterfall delivery.
• Experience delivering change in a number of industry areas, including the public sector.
• Strong proficiency in SQL for data extraction, transformation and analysis.
• Ability to independently analyse large datasets to identify trends, validate business requirements, and uncover data quality issues.
• Familiarity with enterprise platforms, cloud technologies (AWS, Azure, Salesforce) or GenAI.
• Familiarity with UX principles or wireframing tools (Figma, Balsamiq).
• Hold a professional BA Certification.

Benefits

At Accenture, you will receive a competitive basic salary, 25 days of vacation per year, private medical insurance, and an extra 3 days leave per year for charitable work of your choice.

Flexibility and mobility are required; you may be required to spend time onsite with our clients and partners to deliver first‑class services.