Business Analyst

FSP; Glasgow; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

FSP, a leading consultancy specialising in Digital, Security and AI solutions, is seeking an experienced Business Analyst to join the Products and Programmes Team on client projects and digital transformation initiatives.

You will capture requirements, map processes, facilitate sessions, and collaborate with developers, UX, solution architects and delivery managers to deliver measurable improvements. Hybrid working in the UK is available.

Qualifications

• 3+ years of Business Analysis experience, ideally with client projects.
• Proven background in business analysis techniques.
• Proficient in core MS tools (PowerPoint, Word & Excel).
• Experienced in facilitation & elicitation techniques: sessions, observations, story mapping, etc.
• Expertise in tools and techniques to analyse business processes and propose improvements.
• Track record of redesigning processes and delivering benefits from business cases.
• Capability to map business requests & requirements with strategic and operational value.
• Understanding of SDLC Agile & Waterfall methodologies.

Responsibilities

• Capture business requirements and processes.
• Translate requirements into high quality specifications.
• Liaise with stakeholders to document how the business operates and what is needed to progress.
• Facilitate identification, documentation and QA of requirements, processes and change objectives throughout the project lifecycle.
• Work with cross functional teams (Developers, UX, Solution Architects, Delivery Managers) to deliver service improvements.
• Provide tools and viewpoints to identify the best way to realise business goals.

Skills

PowerPoint

Word

Excel

Stakeholder management

Facilitation

Requirements gathering

Process mapping

Agile & Waterfall

Job description

Role Overview

We have an exciting opportunity for an experienced Business Analyst to join an ever-growing Products and Programmes Team, to support on business analysis best practice and deliver client projects.

As a Business Analyst at FSP, you will be delivering against a diverse portfolio of digital transformation programmes and projects. Working with our clients and stakeholders to onboard new bespoke technology, M365 and SharePoint, you will be able to adapt to various sizes and types of organisations in both public and private sectors.

Responsibilities

• Capturing business requirements and processes
• Translating organisational requirements into high quality specifications
• Liaising with key stakeholders to develop an understanding of, and document, how the business is currently operating and the requirements to enable them to progress
• Facilitate the identification, documentation and quality assurance of business requirements, process and change objectives throughout the project lifecycleWork with cross functional teams, (Developers, User Experience, Solution Architects and Delivery Managers) and senior stakeholders to deliver valuable service improvements
• Providing the business with the tools, techniques, and viewpoint to identify the best way to effect change in order to meet the organisation's business goals

About you

• 3+ years of Business Analysis experience, ideally with experience of client projects
• Proven background in business analysis techniques
• Proficient in core MS tools (Powerpoint, Word & Excel)
• Experienced in facilitation & elicitation techniques: facilitate sessions, design sessions, observations, story mapping, etc.
• Expertise in tools and techniques to analyse business processes and recommend process improvements
• Track record of successfully redesigning processes and delivering benefits from business cases
• Capability to clearly map business requests & requirements with strategic and operational value
• Understanding of Software Development Life Cycle Agile & Waterfall methodologies

Knowledge and experience of the following would be advantageous:

• Knowledge of business architecture & operating model techniques
• Knowledge of Data-modelling techniques
• Understanding of business change approach and process

What we look for in our people

• Strong alignment with FSP values and ethos
• Commitment to teamwork, quality and mutual success
• Proactivity with an ability to operate with pace and energy
• Strong communication and interpersonal skills
• Dedication to excellence and quality

Who are FSP?

FSP is a leading consultancy specialising in Digital, Security and AI solutions. Our success is enabled by our unwavering commitment to excellence, our people centric culture alongside best-in-class operations, ensuring impactful and sustainable outcomes for our clients.

As a long standing and highly accredited Microsoft Partner, with extensive solution designations, we partner with clients across a range of commercial sectors, enabling digital transformation, innovation and robust cyber security.

We navigate the complexities of data sensitivity, confidentiality, governance and compliance. We blend strategic insight, depth of technical expertise, delivery and operational excellence to meet the specific requirements outlined.

We take a collaborative, one team approach with our clients to drive sustainable change, providing outstanding client experience and delivering exceptional results that are aligned with business priorities.

Our commitment to security and quality is reinforced by our ISO27001 and ISO9001 certifications (UKAS), as well as our CREST approved penetration testing and SOC capabilities. Additionally, we are an IASME Cyber Essentials Certification Body and Cyber Essentials Plus certified.

Find out more about our accolades here: https://fsp.co/about-fsp/

Why work for FSP?

At FSP, we are committed to providing:

• A collaborative and supportive environment in which you can grow and develop your career
• The tools and opportunity to do work you can be proud of
• A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
• Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
• Industry leading coaching and mentoring
• Competitive salary and an excellent benefits package

Equal and Fair Opportunity

FSP is an equal opportunity employer, and we welcome applications from all suitable candidates. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief.

Research suggests that applicants from underrepresented groups are less likely to apply for roles if they do not precisely meet requirements, or if they felt there were clear barriers as to who should apply. If you are excited about a potential role with us but are concerned that you may not be a perfect fit.

We endeavour to always provide fair opportunity for applicants to showcase themselves in the best way possible during any interviews or meetings. If you require any adjustments for a call or in-person meeting, please let us know.