Business Administrator Apprentice

Support Solutions; York and North Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Blue Light Card discounts

Full training provided

28 days holiday (pro rata)

Career progression opportunities

Supportive team environment

Employee of the month awards

Job summary

Support Solutions York is seeking a Business Administrator Apprentice to support daily operations across the busy home care business. You will work closely with the Registered Manager, gaining experience in administrative, organisational and communication tasks while completing your apprenticeship.

As you rotate through departments, you will help with records, onboarding, recruitment coordination, finance processing and general office support, developing practical skills and knowledge in a

Qualifications

• Clear communication skills and attention to detail required.
• Customer care orientation essential.
• Analytical mindset with strong organisational abilities.

Responsibilities

• Support day-to-day administration and multi-department coordination.
• Assist with onboarding, compliance checks and employee records.
• Assist with recruitment activities and interview coordination.
• Support vehicle management records and service scheduling.
• Process invoices and assist with bookkeeping tasks.
• Answer calls and direct enquiries to the right team.

Skills

Communication

Attention to Detail

Customer Care

Analytical

Team Working

Initiative

Patience

IT Skills

Organisation

Problem Solving

Number Skills

Job description

Support Solutions York

Full-time FeaturedPermanent

Business Administrator Apprentice

As a Business Administrator Apprentice, you will play a key role in supporting the day-to-day running of our busy home care business. Working closely with the Registered Manager, you will gain valuable experience across a range of business functions while developing your administrative, organisational and communication skills.

No two days are the same, and you will work with different departments to ensure the business operates efficiently and continues to deliver high-quality care services.

Your duties will include:

• Completing administrative audits to ensure company records are accurate, compliant and maintained in line with company policies and regulatory requirements.
• Assisting with staff onboarding, including preparing new starter documentation, carrying out compliance checks and ensuring employee files are complete and up to date.
• Supporting the recruitment process by arranging interviews, communicating with candidates and maintaining recruitment records whilst working with the Care Management Team to identify job vacancies and reporting these to the Marketing Coordinator.
• Assisting with company vehicle management, including maintaining vehicle records, scheduling servicing, MOTs and insurance renewals, and monitoring vehicle documentation.
• Supporting the finance function by processing invoices, reconciling receipts, updating financial records and assisting with general bookkeeping tasks.
• Answering telephone calls and responding to client and professional enquiries, directing enquiries to the appropriate team member such as the Registered Manager, Care Management Team or Marketing Coordinator.
• Maintaining accurate electronic and paper records, filing documents and updating internal systems and databases.
• Preparing letters, reports, spreadsheets and other business documents using Microsoft Office applications.
• Supporting the Registered Manager and Care Management Team with a variety of day-to-day administrative tasks and business projects as required.
• Providing general office support to ensure the smooth and efficient running of the organisation while developing your knowledge and skills throughout your apprenticeship.

Throughout your apprenticeship, you will receive ongoing support and mentoring from the Registered Manager, who you will report directly to, alongside your apprenticeship training provider and other members of the management team to help you successfully achieve your Business Administrator qualification.

Requirements

• Communication Skills
• Attention to Detail
• Customer Care
• Analytical
• Team Working
• Initative
• Patience
• IT Skills
• Organised
• Problem Solving
• Number Skills

Benefits

• Blue Light Card discounts
• Full training provided
• 28 days holiday (pro rata)
• Career progression opportunities
• Supportive team environment
• Employee of the month awards