Business Administrator

Activity for All; Wirral; On-site; GBP 21,000 - 26,000; Full time

Job summary

Activity for All in Wirral is seeking an experienced administrator to join our community-focused team. You will support day-to-day administration, bookings, digital systems and marketing activities, taking ownership of tasks from start to finish.

The role requires meticulous attention to detail and strong computer skills, including Microsoft Excel and Outlook. Experience with Canva, Mailchimp and online booking systems is beneficial, and you will interact with schools, customers and partners

Qualifications

• Must have good working knowledge of Microsoft Excel and Outlook.
• Experience with Canva, Meta Business Suite and Mailchimp.
• Experience working with online booking systems.
• Experience in a busy customer-facing environment.
• Detail-oriented, proactive and reliable.

Responsibilities

• Update and maintain the website and webpages.
• Create and update products on the online booking system.
• Manage bookings across clubs, classes, activities and parties.
• Create and update registers for clubs, classes and camps.
• Arrange parties and activities.
• Prepare marketing materials using online systems.
• Assist with customer communications and enquiries.
• Keep digital platforms accurate and up to date.
• Provide general administration support.
• Respond to staff, customers and partners and follow up as needed.

Skills

Detail-oriented

Customer service

Organisation

Tools

Microsoft Excel

Outlook

Canva

Meta Business Suite

Mailchimp

Job description

Salary: Competitive, depending on experience

About Activity for All

Activity for All is a community-focused organisation delivering sport, physical activity, education and leisure opportunities for children, young people, schools, families and the wider community.

We are looking for an experienced administrator with a meticulous eye for detail to join our team.

This is a varied and important role within the business, supporting our day-to-day administration, bookings, digital systems, communications and marketing activity. We are looking for someone who takes pride in getting things right, can manage their own workload and is confident taking ownership of tasks from start to finish.

Role Overview

The successful candidate will provide administrative and digital support across the business, ensuring information is accurate, systems are kept up to date and tasks are completed efficiently and professionally.

Your responsibilities will include:

• Updating and maintaining our website and webpages.
• Creating and updating products on our online booking system.
• Managing bookings across our clubs, classes, activity camps and parties.
• Creating and updating registers for clubs, classes and activity camps.
• Booking and organising parties and activities.
• Creating raffle prize vouchers and communicating with schools.
• Updating and maintaining noticeboards with current offers and events.
• Using online systems to create marketing materials.
• Supporting the creation and distribution of customer communications.
• Keeping information across our digital platforms accurate and up to date.
• Supporting the wider team with general administration.
• Responding to customer enquiries and providing excellent customer service.
• Following up with staff, customers, schools and partners when information is required.
• Ensuring administrative tasks are completed accurately and within agreed timescales.
• Supporting the smooth day-to-day running of Activity for All.

Person Specification

You like getting things right, and it shows in your work. You spot mistakes, check your work and understand that small details can make a big difference.

Ownership

When a job's yours, you like to see it through to the end. You don't need to be constantly chased and take responsibility for making sure tasks are completed.

Reliability

People know that if you've said you'll do it, it'll be done. You can manage your own workload, use your initiative and organise your time effectively.

Flexibility

You enjoy variety and are happy to help with whatever the day brings. You understand that working in a busy community organisation means priorities can change.

If you're not sure about something, you'd rather ask than guess. You are comfortable asking questions and seeking clarification when needed.

Communication

You are confident communicating both verbally and in writing. You can communicate professionally with colleagues, customers, schools and external partners.

Persistence

You're comfortable giving people a friendly nudge when you're waiting on something — whoever they are. You don't allow tasks to get forgotten simply because you're waiting for someone else.

You must have a good working knowledge of Microsoft Excel and Outlook and be confident using computers and online systems.

The following experience would be beneficial:

• Experience using Canva.
• Experience using Meta Business Suite.
• Experience using Mailchimp.
• Experience working with online booking systems.
• Experience working within a busy customer-facing environment.

What We're Looking For

We're looking for someone who is experienced, organised, proactive and extremely detail-focused.

This role would suit someone who enjoys having responsibility, likes a varied working day and takes genuine pride in keeping things organised and running smoothly.

If you're the type of person who notices when something is wrong, doesn't leave jobs half-finished and can be trusted to get things done without being constantly asked, we'd like to hear from you.

For any questions regarding the role, please contact Mike on 0151 329 0999

Applications will be assessed by 2 nd October and interviews to take place week commencing 5 th October.