Business Administrator

Benchmark Recruitment; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Sheffield is seeking a Business Administrator due to retirement in the team. This full-time role involves customer order processing, providing first-class customer service, and comprehensive administrative support. Candidates should possess strong administrative and customer service skills, be detail-oriented, and thrive in a fast-paced environment.

Benefits

Christmas shut-down

Parking

Pension

Qualifications

• Previous experience in sales administration is advantageous.
• Experience with Intact and Magento is a plus, but training will be provided.

Responsibilities

• Process customer orders using the in-house CRM system.
• Handle customer enquiries via email and telephone.
• Generate invoices and ensure timely payments.

Skills

Communication skills

Time management

Attention to detail

Customer relationship management

Familiarity with MS Office

Job description

The Benefits: Christmas shut-down, Parking and Pension

The Hours: Full time, Monday-Friday 9 am - 5 pm

We are delighted to be representing our long-standing client as they recruit a Business Administrator into their team. This position has become available due to retirement, and we are therefore especially keen to speak to candidates who have short notice periods, or are available immediately. This is a full-time position, based in our clients offices located in Sheffield, S4.

The successful candidate will be responsible for a varied administrative role. This position is well suited to candidates who already have some administration and customer service skills and are happy working in a fast-paced role. Working as part of a small team, the Business Administrator will be offered full training and development opportunities. This role will be customer focussed, and as such we would love to hear from candidates who are professional and friendly, and confident communicating via email and telephone.

This varied Business Administration role will include the following roles and responsibilities; - Processing customer orders using the in-house CRM system, handling customer enquiries via email and telephone, Generating invoices and ensuring these have been paid on time – Liaising with couriers – Providing a first-class customer experience at all times – Ensuring all orders are dispatched on time – Updating the CRM system with customer records – Providing administrative support to the wider team

We would love to hear from candidates who have the following skills and experience; - Excellent communication skills whether via email or telephone – Confident managing customer relationships – Able to show a keen interest in learning the company’s products – Excellent time-management skills and ability to manage a fast-paced workload – Exceptional attention to detail – Previous experience working within sales administration would be a real advantage – Strong computer skills including the full suite of MS Office – Experience of using Intact and Magento would be an advantage but not essential as training will be provided

For further information about this role please contact [e-mail] / 07714771600