Business Administrator

The Talent Hub; Newcastle upon Tyne; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Free on-site parking

Pension contributions

5.6 weeks’ holiday

Career development training

Progression opportunities

Flexibility around family commitments

Refer-a-friend bonus

Job summary

Ashdown is a family-run provider of care services in the North East. The Business Administrator at the Ashdown Head Office NE4 will support recruitment, payroll, compliance and finance processes across the organisation.

Responsibilities include recruitment onboarding, Right to Work checks, visa monitoring, payroll validation, invoices and HR/system data maintenance. Flexibility, accuracy and teamwork are essential.

Qualifications

• Strong administration and organisational skills.
• Excellent attention to detail and accurate records.
• Comfortable using MS Office and digital systems.

Responsibilities

• Support recruitment and onboarding process, arrange interviews and references.
• Conduct Right to Work checks and ensure recruitment clearances.
• Monitor visa conditions and expiry dates, track compliance.
• Coordinate inductions and mandatory training for new starters.

Skills

Administration

Attention to detail

Microsoft Office

Time management

Communication

Problem solving

Education

Level 2/3 in Business Admin or similar

GDPR knowledge

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Business Administrator – Ashdown Head Office NE4

Please note: Visa sponsorship is not available for this position

At Ashdown, we believe that making a difference starts at every level — including our Head Office.Our support teams keep the organisation running smoothly so our front-line staff can deliver outstanding care to people with learning disabilities across the North East.

We’re a proud, family-run company with an excellent reputation across the North East, built on commitment, respect, reflection and continuous improvement.Take a look at our short video series at www.ashdowncare.com — if what you see resonates with you, we’d love to welcome you to the Ashdown family.

The Role

• Pay: £13.60 per hour
• Hours: 30 hours per week, Monday to Thursday, 8:00am–4:00pm (start and finish times can be flexible)

As our Business Administrator, you’ll play a key role in keeping our Head Office running smoothly — supporting recruitment, payroll, compliance and finance processes across the organisation.Responsibilities will include:

• Supporting the recruitment and onboarding process, including advertising vacancies, arranging interviews, obtaining references and completing pre-employment documentation
• Completing and recording Right to Work checks and ensuring all required recruitment clearances are in place before employment begins
• Checking and recording relevant visa conditions, restrictions and expiry dates, and ensuring these are appropriately monitored
• Coordinating new starter inductions and mandatory training, and ensuring onboarding requirements are completed
• Supporting weekly payroll validation and monthly payroll preparation, including processing staff changes and leavers
• Checking agency hours and invoices, identifying discrepancies and liaising with managers and agencies to resolve them
• Supporting finance processes, including tracking delivered hours, invoicing information, financial records and spreadsheets
• Maintaining accurate information across our HR, training, care and business systems
• Completing scheduled compliance, recruitment, agency and KPI audits, identifying gaps and following up outstanding actions
• Producing reports, statistics and other management information
• Taking meeting minutes and providing administrative support
• Managing the internal help desk, telephone enquiries, visitors, meeting rooms, office stock and equipment
• Supporting company communications, including newsletters and social media

The Ideal Candidate

• Strong administration and organisational skills
• Excellent attention to detail and understands the importance of accurate records
• Confident using Microsoft Office, particularly Excel, Word and Outlook
• Comfortable using and learning different digital systems
• Able to organise their own workload, prioritise effectively and meet deadlinesAble to work independently and use initiative to solve problems
• Communicates clearly and professionally, both verbally and in writing
• Confident working with managers, colleagues and external organisations
• Able to manage several different tasks and changing priorities
• Dependable and takes responsibility for seeing tasks through to completion
• A positive team player who is willing to learn, develop and contribute ideas for improvement

Desirable:

a Level 2 or Level 3 qualification in Business Administration or a similar subject, and knowledge or training in GDPR.

What We Offer

• Free on-site parking
• Pension contributions
• 5.6 weeks’ holiday
• Paid mandatory and ongoing career development training
• Genuine progression opportunities
• Chances to spin our WOW-Wheel
• Flexibility around family commitments
• Refer-a-friend bonus!
• Loyalty bonuses

Ashdown is a proud, family-run company committed to employing exceptional people who care about quality, teamwork, and making things better every day.