Business Administrator

The Care Hub; Newcastle upon Tyne; Sur place; GBP 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Pension contributions

Career development training

Progression opportunities

WOW-Wheel

Flexibility around family commitments

Refer-a-friend bonus

Loyalty bonuses

Résumé du poste

Ashdown Head Office in Newcastle upon Tyne is seeking a Business Administrator to keep our Head Office running smoothly. You will support recruitment, payroll, compliance and finance processes across the organisation, providing efficient admin and data management.

The role includes coordinating inductions, payroll validation, audits and reporting, while maintaining accurate records and improving processes. You will work with managers and external organisations to support the Ashdown team.

Qualifications

• Strong administration and organisational skills.
• Excellent attention to detail and record-keeping.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Comfortable using various digital systems.
• Ability to manage workload and meet deadlines.
• Excellent verbal and written communication.
• Experience coordinating recruitment and payroll processes is a plus.
• Ability to work independently and in a team.

Responsabilités

• Recruitment and onboarding coordination, including ads, interviews, references, and pre-employment docs.
• Right to Work checks and recruitment clearances.
• Monitor visa conditions and expiry dates.
• Coordinate inductions and training.
• Payroll validation and monthly preparation, including staff changes.
• Liaise with agencies on hours and invoices.
• Maintain HR, training and finance records and spreadsheets.
• Audits and reporting of compliance and KPIs.
• Produce reports and management information.
• Provide meeting minutes and administrative support.
• Manage help desk, phones, visitors, rooms and office stock.

Connaissances

Administration

Organisational skills

Attention to detail

MS Office

Communication

Independent work

Team player

Problem solving

Formation

Level 2/3 in Business Administration

Outils

Microsoft Office

Excel

Word

Outlook

Description du poste

Business Administrator - Ashdown Head Office NE4

Visa sponsorship is not available for this position

At Ashdown, we believe that making a difference starts at every level - including our Head Office. Our support teams keep the organisation running smoothly so our front-line staff can deliver outstanding care to people with "learning disabilities" across the North East.

We’re a proud, family-run company with an excellent reputation across the North East, built on commitment, respect, reflection and continuous improvement. Take a look at our short video series at

www.ashdowncare.com - if what you see resonates with you, we’d love to welcome you to the Ashdown family.

The Role

Pay: £13.60 per hour

Hours: 30 hours per week, Monday to Thursday, 8:00am-4:00pm (start and finish times can be flexible)

As our Business Administrator, you’ll play a key role in keeping our Head Office running smoothly - supporting recruitment, payroll, compliance and finance processes across the organisation. Responsibilities will include:

• recruitment and onboarding process, including advertising vacancies, arranging interviews, obtaining references and completing pre-employment documentation
• Completing and recording Right to Work checks and ensuring all required recruitment clearances are in place before employment begins
• Checking and recording relevant visa conditions, restrictions and expiry dates, and ensuring these are appropriately monitored
• Coordinating new starter inductions and mandatory training, and ensuring onboarding requirements are completed
• weekly payroll validation and monthly payroll preparation, including processing staff changes and leavers
• agency hours and invoices, identifying discrepancies and liaising with managers and agencies to resolve them
• finance processes, including tracking delivered hours, invoicing information, financial records and spreadsheets
• Maintaining accurate information across our HR, training, care and business systems
• compliance, recruitment, agency and KPI audits, identifying gaps and following up outstanding actions
• Producing reports, statistics and other management information
• meeting minutes and providing administrative support
• Managing the internal help desk, telephone enquiries, visitors, meeting rooms, office stock and equipment
• including newsletters and social media

The Ideal Candidate

• administration and organisational skills
• attention to detail and understands the importance of accurate records
• Confident using Microsoft Office, particularly Excel, Word and Outlook
• Comfortable using and learning different digital systems
• Able to organise their own workload, prioritise effectively and meet deadlines
• Able to work independently and use initiative to solve problems
• Communicates clearly and professionally, both verbally and in writing
• Confident working with managers, colleagues and external organisations
• Able to manage several different tasks and changing priorities
• Dependable and takes responsibility for seeing tasks through to completion
• team player who is willing to learn, develop and contribute ideas for improvement

Desirable

• a Level 2 or Level 3 qualification in Business Administration or a similar subject, and knowledge or training in GDPR.

What We Offer

• Pension contributions
• Paid mandatory and ongoing career development training
• Genuine progression opportunities
• Chances to spin our WOW-Wheel
• Flexibility around family commitments
• Refer-a-friend bonus!
• Loyalty bonuses