Business Administration Apprentice

Meeting Point Trust Ltd; Telford; On-site; GBP 14,000 - 20,000; Full time

Job summary

Meeting Point House is offering an apprenticeship in business administration (level 3). The role involves welcoming customers, handling bookings, invoicing, records management and general office duties in a busy community venue.

Training is provided by SBC Training Limited, with a 37-hour week and a 1 year 3 month duration. The successful apprentice will gain practical experience across administration, events and operations, with opportunities for progression based on performance and business

Qualifications

• GCSE English (Grade 4) required.
• GCSE Mathematics (Grade 4) required.

Responsibilities

• Welcome and assist customers, visitors and meeting room users.
• Support customers face-to-face, by telephone and by email.
• Help manage meeting room bookings and maintain booking records.
• Prepare and send invoices and assist with general office administration.
• Use computer systems to update customer information and records.
• Prepare meeting rooms ready for customer use.
• Set up tables, chairs and equipment for meetings and events.
• Prepare and serve refreshments for meetings and conferences.
• Support the delivery of events and activities within the building.
• Check meeting rooms after use and return them to the required standard.
• Help keep customer areas clean, tidy and welcoming.
• Carry out filing, scanning, printing and document preparation tasks.
• Work alongside experienced colleagues and learn how a busy venue operates.
• Identify and report maintenance or facilities issues.
• Develop professional communication, customer service and organisational skills.

Skills

Communication skills

IT skills

Organisation skills

Customer care skills

Problem solving

Administrative skills

Team working

Education

GCSE English (Grade 4)

GCSE Mathematics (Grade 4)

Job description

Introduction

Join the team at Meeting Point House and gain valuable experience in business administration, events and operations while working in a busy community and conference venue. This varied apprenticeship is perfect for someone who enjoys working with people, wants to build confidence and is ready to develop skills that employers value.

About the Employer

Meeting Point House is a busy community and conference venue that welcomes a wide range of customers, businesses and community organisations. We provide meeting rooms, events, workspace and support services, creating a friendly and professional environment where people can connect, collaborate and grow.

What You'll Do

• Welcome and assist customers, visitors and meeting room users
• Support customers face-to-face, by telephone and by email
• Help manage meeting room bookings and maintain booking records
• Prepare and send invoices and assist with general office administration
• Use computer systems to update customer information and records
• Prepare meeting rooms ready for customer use
• Set up tables, chairs and equipment for meetings and events
• Prepare and serve refreshments for meetings and conferences
• Support the delivery of events and activities within the building
• Check meeting rooms after use and return them to the required standard
• Help keep customer areas clean, tidy and welcoming
• Carry out filing, scanning, printing and document preparation tasks
• Work alongside experienced colleagues and learn how a busy venue operates
• Identify and report maintenance or facilities issues
• Develop professional communication, customer service and organisational skills

Training Outcome

On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent full-time role within Meeting Point House, subject to business needs and individual performance.

Skills Required

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Mathematics - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: The apprentice will work 37 hours per week. Working days and hours will be agreed with the successful candidate and will be scheduled according to the needs of the business.

Expected Duration: 1 Year 3 Months

Training Provider: SBC TRAINING LIMITED