Business Administration Apprentice

KARL STORZ SE & Co. KG; Slough; On-site; GBP 23,000; Full time

Job summary

KARL STORZ is seeking a motivated Business Administration Apprentice to support supply chain operations and after-sales activities in Slough. This role offers practical experience while working towards a Level 3 Business Administration qualification, with responsibilities including administrative support, data management, and customer communications.

Benefits

Private Healthcare

Pension Scheme

Critical Illness

Life Assurance

34 days holiday

Company sick pay

Medical cash back scheme

Qualifications

• 3 A Levels or equivalent is desirable.
• GCSE Grades 9-4 (A*-C) in English Language and Maths.

Responsibilities

• Providing administrative support to sales and operations teams.
• Assisting with document creation, data entry, and record maintenance.
• Handling phone calls and email enquiries.

Skills

Logical thinking

Self-learning

Creative problem solving

Interpersonal skills

Communication skills

Time management

Organizational skills

Numerical skills

Adaptability

IT skills

Education

3 A Levels or equivalent

GCSE Grades 9-4 (A*-C) in English Language and Maths

Tools

Microsoft Office Suite

Job description

At KARL STORZ, we believe in not just creating jobs
but building careers. As a family-run company,
we understand the value of long-term relationships and
actively work on promoting them.
When YOU grow, we grow.

Get to know us and join our team as

Business Administration Apprentice

Job Function: Corporate Functions

Location: Slough, GB, SL1 4TQ

Work Flexibility: Onsite (Office/ Production)

KARL STORZ is one of the world’s leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices.

The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality jobs in all our corporate locations.

To strengthen our team, KARL STORZ Endoscopy (UK) Ltd has a vacancy for a Business Administration Apprentice based at our offices in Slough.

Job Summary

We are looking for a motivated individual to join us as a Business Administration Apprentice. In this role, you will support our supply chain operations and after-sales activities by completing a range of administrative tasks. You will gain practical experience while working towards a Level 3 Business Administration qualification.

Your responsibilities will include:

• Providing administrative support to the sales, operations, and after-sales service teams to ensure smooth daily operations.
• Assisting with document creation, data entry, and maintaining accurate records using company systems.
• Handling phone calls and email enquiries, taking messages where appropriate, and communicating clearly with both internal and external stakeholders.
• Carrying out reception duties, including greeting visitors, managing incoming calls, and ensuring customer requirements are addressed professionally and efficiently.
• Preparing and processing quotations and customer sales orders for products, service, repair, and maintenance contracts, liaising with customers and internal departments.
• Raising purchase orders, communicating with suppliers and manufacturers, and managing related documentation.
• Supporting inventory management, including receipting, inspection, storage, picking, and stock tracking.
• Coordinating logistics activities, such as booking and tracking domestic courier collections, deliveries, and international shipments.
• Assisting in managing customer feedback and complaints, ensuring all are recorded, reviewed, and appropriately actioned.
• Booking meeting rooms, helping organise meetings (including Microsoft Teams), and taking meeting minutes and follow-up actions when required.
• Sharing suggestions to improve business processes and contributing ideas to enhance efficiency.
• Helping identify and document business risks, and assisting in updating procedures and work instructions in line with ISO 13485 and ISO 14001 standards.
• Gaining an understanding of wider business functions such as Facilities, Health & Safety, IT, HR, Quality Assurance, Sustainability, and Regulatory Compliance.
• Uploading documents to the intranet and supporting internal communications.
• Maintaining a learning log and completing coursework, including a final apprenticeship project demonstrating understanding of the company, its services, and stakeholders.
• Carrying out other ad hoc tasks as requested by your manager to support business needs.

Qualifications and Experience:

• 3 A Levels or equivalent is desirable
• GCSE Grades 9-4 (A*-C) in English Language and Maths

Skills:

• Thinking logically, willing to self-learn and research, and taking a creative approach to problem solving
• Enjoying collaborating with others to find innovative solutions and having good interpersonal and communication skills
• Appreciating and encouraging diversity to bring a broad range of ideas to projects and problem solving.
• Communicating openly, sharing thoughts, opinions, and ideas with the team, and considering others' input.
• Being organized, and having excellent time management skills
• Working independently, safely, and responsibly
• Having clear spoken and written English
• Having strong numerical skills
• Taking ownership of challenges and ideas, and seeking to develop your ability to suggest, drive, and lead change
• Being adaptable to change and remaining flexible in new circumstances, policies, and teams.
• Awareness of shared goals and teamwork skills to meet deadlines and deliver outcomes
• Proactively assisting others when needed
• Injecting enjoyment into work life
• IT skills including proficiency with Microsoft Office Suite

About the package:

KARL STORZ offers an excellent remuneration package including Private Healthcare, Pension Scheme, Critical Illness, and Life Assurance

Job Types: Apprenticeship

Pay: £22,500 per year

Schedule:

• 8 hour shift
• Monday- Friday

Work Location: Office based

• 34 days holiday (inclusive of public holidays)
• Private Medical
• Medical cash back scheme
• Company sick pay
• Life Assurance
• Critical illness and income protection (service requirements apply)