Business Administration Apprentice

AMORE HEALTHCARE LTD; Runcorn; On-site; GBP 12,000 - 15,000; Full time

Job summary

Amore Healthcare Ltd in Runcorn is offering a Business Administration Apprentice role. You will learn on the job while gaining industry-recognised qualifications, with a 40-hour working week and a 1 year 3 month duration.

Responsibilities include maintaining HR records, onboarding, system data input (Sage/Excel), handling correspondence, and preparing HR documents. Training provider INSPIRO LEARNING LIMITED supports progress reviews and off-the-job learning.

Qualifications

• GCSE English and Maths at 4-9 or C-A are essential.
• Strong communication and IT skills are expected.
• Attention to detail, organisation and reliability are important for records and admin.

Responsibilities

• Maintain confidential employee/contractor records and HR database.
• Coordinate onboarding including induction schedules and system access.
• Monitor and respond to emails for the people function and escalate as needed.
• Data input on Sage, Excel, and rostering systems; track annual hours and leave.
• Prepare HR letters, contracts, policies and notices for staff.
• Attend meetings and maintain accurate records and action trackers.
• Keep Visa, DBS and training records up to date; ensure data accuracy.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Logical

Team working

Initiative

Non judgemental

Patience

Education

GCSE English

GCSE Maths

Tools

Sage

Excel

Job description

Introduction

Amore Group is looking for a motivated and enthusiastic Business Administration Apprentice to join their growing team in Runcorn. This is an exciting opportunity for someone eager to begin their career in business administration while gaining valuable workplace experience and industry-recognised qualifications.

About the Employer

At Amore Complex Care North West, we provide exceptional, regulated care for children and adults with complex needs. Based in Runcorn and serving Cheshire, Merseyside, Greater Manchester, and Lancashire, we specialise in delivering personalised, person-centred support that puts individuals first. We are CQC-regulated and recognised for our expertise in supporting clients with autism, learning disabilities, complex health needs, and behavioural challenges — all within the comfort and familiarity of their own homes.

What You’ll Do

Most of your apprenticeship is spent working. You’ll learn on the job through hands on experience.

Your duties will include:

• Maintaining confidential employee/contractor records, HR database and filing systems ensuring information is accurate, up to date and that staff files are compliant with regulatory requirements
• Co-ordinate onboarding including induction schedules, starter documentation and system access requests
• Monitoring and responding to emails received by the people function, dealing with routine enquires and escalating matters where appropriate
• Data inputting on systems to include sage, web roster, access screening
• Data inputting and reporting on excel spreadsheets to include tracking of annualised hours and annual leave
• Attend meetings as scheduled to produce detailed and confidential records for review by HR advisor/manager
• Monitor and follow up actions arising from meetings, updating action trackers and chasing outstanding responses
• Maintain accurate records and up to date data to ensure information is always current and available by the team (Visa’s, DBS’, and Training Records)
• Prepare, format, process and file HR documentation, including offer letters, contract amendments, policy communications and outcome letters
• Draft internal communications, notices and policy reminders for employees ensuring approved by line manager before circulating.
• Maintain strict confidentiality when handling employee information and sensitive HR documentation
• Complete apprenticeship coursework, maintain the apprenticeship portfolio, participate in progress reviews, and undertake off-the-job learning activities

This list is not exhaustive, and the apprentice may be required to undertake other reasonable administrative duties appropriate to the role.

Training Outcome

• The role will become permanent upon successful completion of the apprenticeship if all other aspects of performance are satisfactory

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - English - 4-9 or C-A
• Essential - GCSE - Maths - 4-9 or C-A

Course Information

Course: Administration assistant (level 2)

Level: 2

Route: Business and administration

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: 40 hours per week8.30am- 5.00pm

Expected Duration: 1 Year 3 Months

Training Provider: INSPIRO LEARNING LIMITED