Business Administration Apprentice

Getting In Limited; London; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits as a Business Administration Apprentice at a leading training provider in London. This role offers a unique chance to develop essential skills in a dynamic environment, where you will engage with learners and employers, coordinate examinations, and maintain vital administrative systems. You'll be part of a dedicated team that values continuous improvement and innovation, ensuring that every interaction reflects the company's commitment to excellence. If you're eager to learn and grow within a supportive framework, this apprenticeship could be the perfect stepping stone for your career in business administration.

Qualifications

• Strong communication and organisational skills are essential for this role.
• Attention to detail and customer care skills are highly valued.

Responsibilities

• Provide professional Front of House service reflecting the Hawk brand.
• Support business development with data entry and onboarding tasks.

Skills

Communication skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Team working

Creative

Initiative

Patience

Education

High School Diploma or equivalent

Job description

What do you want to search? Keyword Apprenticeship Type Location

Business Administration Apprentice

Apply From: 12/12/2024

Learning Provider

Delivered by HAWK MANAGEMENT (UK) LIMITED

Employer

HAWK MANAGEMENT (UK) LIMITED

Vacancy Description

• Provide a welcoming and professional Front of House service which reflects the Hawk brand.
• Answer and direct phone calls, providing brand information and guidance to customers.
• Work closely with other administrative staff and departments to support various projects and initiatives.
• Support the Business development with data entry for new learners into Aptem (management information system).
• Support with Administrative tasks when onboarding new clients such as sending out contracts to engage with new clients.
• Engage with employers and learners with requests for information and booking enrolments.
• Co-ordinate and communicate of online and paper-based examinations with learners via telephone and occasionally face-to-face regarding certification and exams, providing accurate and timely information.
• Coordinate all incoming scanning of certification, attaching to learner’s online file.
• Liaise with awarding organisations regarding examination and certification queries.
• Respond appropriately and professionally to Helpdesk and softphone queries relating to registration, certification, and end point assessment.
• Maintain and update MIS systems, ensuring accuracy and confidentiality.
• Assist with the preparation of reports, presentations, and other documents.
• Work within the guidelines of the ISO 9001 Quality Procedures relevant to your job role and contribute to the overall development and growth of the organisation.
• Comply with the Company DBS and security procedures and ensure annual declaration is maintained.
• Ensure that every aspect of Hawk Training’s Equal Opportunity policy is rigorously maintained.
• Ensure that every aspect of Hawk Training’s Safeguarding policy is rigorously maintained and causes for concern are highlighted to the safeguarding officer in line with organisational guidance.
• Ensure healthy and safe working practices are maintained at all times.
• Ensure your working practices aid in maintaining good working relationships with employers, learners and staff.
• Adhere to a policy of continuous improvement to raise all aspects of quality and performance in the provision for employers and learners.
• To continually update professional knowledge and skills and acquire competencies to ensure your approach to your role adheres to the most recent developments current and future.

Key Details

Vacancy Title

Business Administration Apprentice

Employer Description

Founded over 30 years ago, Hawk Training has established itself as a provider of excellence in professional training and development. Recognised as an ‘Outstanding’ provider by Ofsted in 2013 and 2023, Hawk Training was also awarded ‘Outstanding Innovation of the Year 2022’ by the Chartered Management Institute (CMI). At Hawk Training, our mission is to deliver innovative, impactful, and inspiring opportunities that empower individuals and organisations to learn, develop, and thrive in a constantly changing environment. We strive to provide a transformational learning experience that transcends boundaries, ensuring that each course and programme not only meets but surpasses expectations by placing the individual, learner, and employer at the heart of everything we do. We aim to empower individuals and organisations by enriching their knowledge, skills, and competencies through impactful training solutions. We continue to innovate and adapt, offering bespoke training programmes that meet the evolving demands of our clients across various sectors. Our mission to strive for continuous improvement has been acknowledged through multiple awards and frequent mentions in educational and management publications, highlighted by our repeated ‘Outstanding’ ratings by Ofsted and our Investors in People Gold award.

Vacancy Location

8th Floor Regal House London Road TW1 3QS

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000290846

Key Dates

Apply From

12/12/2024

Closing Date For Applications

2025-01-31 23:59:59

Interview Begin From

Possible Start Date

2025-02-03 00:00:00

Training

Training to be Provided

Each new colleague will receive a welcome induction along with department specific training on all the systems. Each new colleague will receive a bespoke training plan and objectives to achieve.
You will enrol onto Apprenticeship Business Administration Level 3 which is a 13-month programme plus 4-months for End Point Assessment activities.
The programme is delivered through virtual and face-to-face training and online learning.

Learning Provider

HAWK MANAGEMENT (UK) LIMITED

Skills Required

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Creative, Initiative, Patience

Apply Now