Business Administration Apprentice

OCEAN PROPERTY LAWYERS LTD; Almondsbury; On-site; GBP 12,000 - 15,000; Full time

Job summary

Ocean Property Lawyers Ltd is seeking an apprentice to support the residential conveyancing teams with a wide range of administrative duties. You will receive full training and contribute to an excellent client experience while developing skills in property law.

The apprenticeship runs for 1 year 6 months with potential for full-time employment upon completion. Working hours are Monday to Friday, with a standard office week.

Qualifications

• Essential - GCSE English & maths (4–9).
• Full training provided to perform duties.

Responsibilities

• Providing fee estimates, opening files, producing standard and ad hoc correspondence, ordering searches.
• Handling telephone enquiries, correspondence & emails to provide updates and information.
• Drafting and amending letters and legal documents.
• Supporting the conveyancing teams with administrative duties to maintain efficient client service.
• Proactively updating clients, estate agents and stakeholders on developments at each stage.
• Liaising with staff from other Ocean group companies.

Skills

Communication

IT skills

Attention to detail

Organisation

Customer care

Problem solving

Presentation

Administrative

Number skills

Analytical

Team working

Initiative

Patience

Physical fitness

Education

GCSE English and Maths

Job description

Introduction

In this role you will help deliver an exceptional customer experience, you will develop new skills, increase legal knowledge and begin an exciting career specialising in property law, working on behalf of clients selling, buying, re-mortgaging and transferring property.

About the Employer

• Residential Conveyancing – sales, purchases and re-mortgages

What You'll Do

You will support the residential the conveyancing teams in a wide range of administrative duties:

• Providing fee estimates, opening files, producing standard and ad hoc correspondence, ordering searches
• Handling telephone enquiries, correspondence & emails to provide updates and information
• Drafting and amending letters and legal documents
• Working as part of an office team to provide an efficient and friendly service to our clients
• Take guidance to proactively deal with matters, ensuring clients, estate agents and all interested parties advised of developments at all stages
• Liaising with staff from other Ocean group companies
• Reporting on contracts to clients
• Liaising with other law firms and estate agents when involved in transactions
• Develop knowledge and skills for referral of all Ocean services and ensuring an exceptional customer experience.
• Providing assistance to the office conveyancer as required
• Protecting clients' interests at all times, while taking precautions against potential fraud and money laundering
• Ensuring adherence to service level agreements, ensuring clients’ expectations are met, updated as necessary
• Supporting all team members in providing an exceptional customer experience

Full training will be given in order to complete the above duties to the best of your ability.

Training Outcome

• At the end of the apprenticeship we would be expecting to offer full- time employment with potential for career progression in the future

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness

Qualifications

• Essential - GCSE - English & maths - 4-9

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 9.00am to 5.30pm, with 1 hour lunch break.

Expected Duration: 1 Year 6 Months

Training Provider: BASINGSTOKE ITEC LIMITED