Business Admin Apprentice — Front Desk & NHS Admin

Park Surgery; Middlesbrough; On-site; GBP 9,000 - 15,000; Full time

Job summary

Park Surgery in Middlesbrough is looking for an Apprentice to join our friendly team at three sites. You’ll undertake general reception duties, book appointments, greet patients, input data, and liaise with staff and external services while training as a Business Administrator (Level 3).

The apprenticeship lasts 1 year 6 months, with training provided by Middlesbrough Council. A can-do attitude with good communication and IT skills will help you develop and progress toward more senior roles

Qualifications

• GCSE English and Maths at grade 4/C or above.
• Good communication and IT skills for reception tasks.
• Strong attention to detail and organisational ability.
• Ability to work well in a small team and multitask.

Responsibilities

• Undertake general reception duties, handling calls, messages, and visitor enquiries.
• Collect payments for non-NHS services and greet patients.
• Book appointments and handle home visit requests.
• Work on front reception and perform photocopying tasks.
• Email and input/extract information from the practice system.
• Liaise with NHS services and pharmacies; keep waiting areas tidy.
• Perform other duties as required to support the team.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Administrative skills

Team working

Multi-tasking

Education

GCSE English 4/C or above

GCSE Maths 4/C or above

Job description

Park Surgery in Middlesbrough is looking for an Apprentice to join our friendly team at three sites. You’ll undertake general reception duties, book appointments, greet patients, input data, and liaise with staff and external services while training as a Business Administrator (Level 3).

The apprenticeship lasts 1 year 6 months, with training provided by Middlesbrough Council. A can-do attitude with good communication and IT skills will help you develop and progress toward more senior roles